The System Administrator collaborates with the support team to troubleshoot and resolve technical issues, restore services, and provide onsite support across the agency. Responsibilities include configuring and deploying IT equipment, addressing technical requests, and liaising with vendors for repairs. They assist in identifying application/system requirements and provide IT consultation to business units. The role involves managing inventory, performing backups, and maintaining network infrastructure. Technical proficiency in Windows, Microsoft Office, Active Directory, and networking is required. Strong customer service, analytical, and communication skills are essential, with preference given to candidates with healthcare industry experience.