Summary:
- The System Administrator role requires a seasoned professional with extensive experience in Microsoft 365 Cloud Administration.
- This individual is responsible for managing and maintaining our enterprise-level Microsoft 365 services including Entra, One Drive, SharePoint Online, Exchange Online, Teams, Data Loss Prevention, and Windows 365.
- Key responsibilities include managing user accounts, permissions, licenses, monitoring system performance, and ensuring data security and compliance.
Primary Responsibilities
- Manage and support Microsoft 365 services including Entra, One Drive, SharePoint Online, Exchange Online (Hybrid), Teams, Data Loss Prevention, and Windows 365.
- Manage user accounts, permissions, and licenses.
- Implement and maintain security and compliance policies.
- Troubleshoot and resolve issues related to Microsoft 365 services.
- Plan and execute migrations, updates, and integrations with other systems.
- Provide end-user support and training for Microsoft 365 applications.
- Collaborate with other IT professionals to implement best practices.
- Develop and maintain documentation for Microsoft 365 configurations and procedures.
- Stay updated with the latest Microsoft 365 features and updates.
- Ensure data backup and recovery processes are in place and tested.
- Manage and configure Microsoft 365 groups and distribution lists.
- Monitor and manage Microsoft 365 service health and incident management.
- Implement and manage multi-factor authentication and other security measures.
- Coordinate with Microsoft support for issue resolution and service requests.
Position Requirements:
- Typically requires 5+ years of experience in Microsoft 365 administration or a related field.
- Experience with enterprise-level Microsoft 365 services.
- Active Directory management including Group Policies.
- Knowledge of PowerShell scripting for Microsoft 365 administration.
- Implement Multi Factor Authentication policies with related Conditional Access policies.
- Setup Single Sign On to various Software as a Service applications.
- Basic network troubleshooting skills.
- Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are a plus.
- Strong troubleshooting, communication, and interpersonal skills.
Soft Skills:
- Excellent verbal and written communication skills.
- Ability to operate well under pressure.
- Flexibility to adapt to changing environments.
- Sound decision making ability.
Company Overview
As a fintech leader, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service.
Founded in 1986, purchased by current CEO, David Johnson, in 2008 Privately owned by Stone Point Capital, Vervent Management and other passive investors.
Lines of Business:
- Primary Servicing - Loan, Credit Card & Lease
- Capital Markets Services - Backup Servicing, Verifications,
- Collateral Management, Structured Settlements, etc.
- Credit Card Programs - within the Vervent Card Division we offer a) Captive Credit Card Programs (secured and unsecured) b) Managed Card Services
Global Service Operations supports all divisions to facilitate servicing and card program management Clients include consumer and small business "marketplace" lenders, finance companies, leasing companies, insurance companies, captive finance companies, alternative capital providers, consumers and banks Vervent services $150 billion in assets as a primary and backup servicer. It also manages 1 million consumer credit cards.
Locations: San Diego, Baja, Portland, Sioux Falls, Philippines, India