About SITEC SITEC is an employee- and customer-focused Information Technology and Professional Services firm specializing in the design, development, and delivery of cutting-edge technology solutions. Our expertise spans cybersecurity, software development, and systems engineering, ensuring our customers stay ahead in an ever-evolving tech landscape.
Job Summary SITEC is seeking a talented
Systems Administrator to support the implementation, troubleshooting, and maintenance of IT systems. This role is vital in ensuring smooth day-to-day operations, optimizing system performance, and resolving issues for a high-impact government mission. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is for you.
Primary Responsibilities - Manage IT system infrastructure and related processes, ensuring optimal performance and security.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, troubleshooting system issues, diagnosing problems, and implementing resolutions.
- Configure and maintain UNIX and Windows operating systems, performing installations, updates, and optimizations.
- Monitor system health, optimize resource utilization, and conduct system capacity planning.
- Support the dispatch system, address hardware issues, and escalate concerns as needed.
- Assist users in accessing and effectively using IT systems, ensuring exceptional customer support.
- Conduct system evaluations, audits, and user acceptance testing to maintain compliance and efficiency.
- Provide training to team members or customers when necessary.
- Participate in daily stand-up meetings to discuss issues, priorities, and progress.
Required Qualifications - Active TS/SCI with Polygraph (SITEC does not sponsor clearances).
- Must be a U.S. Citizen.
- Bachelor's degree in a technical discipline from an accredited college or university.
- Five (5) years of additional SA experience may be substituted for a degree.
- Minimum five (5) years of experience as a Systems Administrator on contracts of similar scope.
- Experience with EKMS or KMI Networks is a plus.
- Strong customer service and communication skills, ensuring effective collaboration with agency management and internal teams.
Why SITEC? At SITEC, we invest in our people because we know they're the key to our success. We offer a
collaborative and mission-driven environment where your contributions make a real impact. If you're looking for a team that values your expertise and challenges you to grow, we'd love to hear from you.