System Administrator II or III

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System Administrator II or III (1 position to be filled)

Exempt

This position is a pay grade 13 or 16. Please see Pay Grade Table at: .

Professional

IT Systems

Information Technology

03/10/2025

Yes

System Administrator II - Bachelor's degree with a major in computer science or related field from an accredited institution with two years relevant experience. A currently valid Microsoft Technology Associate certificate or higher, or a Red Hat Certified System Administrator certificate or higher could be substituted for one year of experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

System Administrator III - Bachelor's degree with a major in computer science or related field from an accredited institution with three years relevant experience. A currently valid Microsoft Certified Solutions Associate certificate or higher, or a Red Hat Certified Engineer certificate or higher could be substituted for one year of experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

System Administrator II - Maintains the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems.

System Administrator III - Oversees and maintains the upkeep, configuration, and reliable operation of university Information Technology systems.

System Administrator II - Acquisitions, installs and upgrades computer components and software. Provides advanced automation, and maintains security policies in conjunction with security office recommendations and state and federal regulations. Maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. Communicates effectively and timely with team members and clients. Serves as a member of project teams to build small (1 or 2 servers) to medium (up to 5 servers) systems. Maintains small to medium systems. Manages authentication and access control systems. Configures automation routines using scripting and other programming languages. Performs other related duties as assigned.

System Administrator III - Acquires, installs, and upgrades computer components and software. Provides highly advanced automation and maintains security policies in conjunction with security office recommendations and state and federal regulations. Works under the direction of the Director for Systems and Operations and the designated team lead. Performs other related duties as assigned.

System Administrator II - This position maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. Processes service requests and tasks using the IT ticketing system and maintains small to medium systems made up of one or several servers, software, and network devices. Manages federation, authentication, and access control systems. Performs routine maintenance and troubleshooting to maintain service availability. Administers information technology management systems such as SCCM, SCOM, Active Directory, Azure Active Directory and ADFS.

System Administrator III - This position maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. Processes service requests and tasks using the IT ticketing system. Maintains small to large systems made up of multiple servers and network devices. Manages federation, authentication, and access control systems. Configures automation routines using scripting and other programming languages. Administers application-level databases. Administers information technology management systems such as SCCM, F5 Big-IP LTM /GTM/APM, Enterprise SAN/NAS platforms, Active Directory, ADFS, and Azure Active Directory. Additional skills required to perform this job should include knowledge of: PowerShell, GIT Source Control, Microsoft Operating System, SCCM, GPOs, firewalls, disaster recovery, and access management policies and processes.

In-depth knowledge of operating systems, applications, hardware and software configuration and troubleshooting. Very familiar with Network Load Balancers and clustering technologies. In-depth knowledge of or significant experience using technologies such as RAID, enterprise class server and direct-attached storage, enterprise-class storage systems such as SAN and NAS, as well as server virtualization. In-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. In-depth knowledge of Structured Query Language (SQL), Simple Network Management Protocol (SNMP), Lightweight Directory Access Protocol (LDAP), Kerberos, Remote Authentication Dial In User Service (RADIUS), and Security Sockets Layer (SSL), and Transport Layer Security (TLS) technologies. Familiar with storage network technologies such as Fibre Channel, iSCSI, and Infiniband. Experience with VMware virtualization technologies is preferred.

Requires a demonstrated ability to establish congenial work relationships and to communicate effectively within department and work group. This is a security sensitive position and requires a DPS fingerprint background check and will need to adhere to the Texas CJIS Systems Access Policy.

Up to 100% remote work (contingent upon performance reviews); however, during emergencies, operational failures, and peak use periods, employee may be called in to work onsite and/or work outside of work schedule including holidays, nights, and weekends.

May be placed in on-call rotation for after-hours support. Special procedures sometimes require extended hours. Some travel is required.

Full Time

Sam Houston State University is an Equal Employment Opportunity employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code 51.215.

Annual Security and Fire Safety Report