Summary: The Pennsylvania Fish and Boat Commission is seeking a System Administrator 2 to provide Tier 1 and 2 helpdesk support. This is a 6 month position with the possibility for renewal.
Onsite work will be located at the agency's Centre County Regional Office:
595 E. Rolling Ridge Dr.
Bellefonte, PA 16823
The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:
• Provide Tier 1 and Tier 2 helpdesk support.Support will include hands-on, telephone, and remote support for local and field staff.
• Configure and install personal computers, laptops, and tablets.
• Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.
• Monitors and respond to user created ticket via the agency helpdesk system.
• Provide basic hardware and software training to users related to desktop use and accessing network resources.
• Work towards departmental and project deadlines.
• Document and present recommendations for issue/risk remediation to team leads and managers.
• Other duties as assigned.
Requirements :
- Microsoft Windows 11 - 2+ years
- Microsoft Windows Server 2019 / 2022 - 1+ year
- Microsoft Active Directory - 1+ year
- Microsoft Office 365 - 1+ year
- Microsoft Endpoint Configuration Manager - 1+ year (desired)
Virtual interviews are available.