Company Description
The Method Plastic Surgery is a boutique surgical center and med spa located in Miami, FL, where innovation meets personalized care. With a focus on enhancing natural beauty and confidence, our expert team utilizes top-of-the-line technology and advanced techniques to deliver exceptional results through both surgical and non-surgical treatments. Every step of the client's journey at The Method is customized to ensure safety, comfort, and satisfaction.
Role Description
This is a full-time, on-site role for a Surgical Sales Coordinator at The Method Plastic Surgery in Miami, FL. The Surgical Sales Coordinator is responsible for driving consultations through strategic lead management, converting leads into bookings, and maintaining a high standard of customer service. This role plays a key part in achieving monthly sales benchmarks and ensuring a seamless client experience from inquiry to surgery.
Responsibilities
- Manage and follow up on all inbound and outbound leads with urgency and professionalism
- Convert consultations into booked surgical procedures to meet and exceed monthly sales goals
- Track and report on lead conversion rates and other sales KPIs
- Provide personalized guidance and support to clients throughout their surgical journey
- Coordinate effectively with clinical, administrative, and marketing teams to ensure a seamless experience
- Maintain detailed records of client interactions, sales progress, and pipeline activity
- Deliver exceptional customer service and serve as a trusted advisor to prospective patients
Qualifications
- Proven experience in sales coordination, sales operations, and meeting revenue targets
- Strong background in customer service and communication
- Ability to build lasting relationships and inspire client confidence
- Excellent organizational and time-management skills
- Experience in plastic or cosmetic surgery required
- Experience in cosmetic non-invasive procedures is a plus
- Bachelor's degree or equivalent experience
- Bilingual (English and Spanish)