Akkodis is seeking a
Support Executive for a
Contract job with a client in
Morristown, NJ(Hybrid) . You will be responsible for maintaining business rules and custom print forms, as well as managing system performance and integrations across platforms like Encompass and Optimal Blue.
Rate Range: $37/hour to $49/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Support Executive job responsibilities include: - Building, maintaining, and troubleshooting business rules, custom print forms, and DDM tables.
- Monitoring system performance, logs, integrations, and managing versions/releases across platforms like nCino Mortgage and Optimal Blue.
- Managing user groups, permissions, and reporting databases, including preparing HMDA update files for Encompass.
- Running daily hotlists and monthly survey reports, maintaining service passwords and business contacts within LOS.
- Developing and maintaining Crystal Reports and ad-hoc reports for business analysis.
- Collaborating with cross-functional teams to align technical support with business priorities.
- Utilizing tools like ServiceNow, SolarWinds, and Confluence for incident/change management and documentation.
Desired Qualifications: - Bachelor's degree in computer science, Information Technology, or a related field.
- Minimum of 3 years of experience in technical or application support roles.
- Strong technical troubleshooting skills with hands-on experience in Microsoft SQL Server and Windows OS monitoring tools.
- Working knowledge of mortgage platforms (e.g., Encompass, Optimal Blue) and familiarity with tools like ServiceNow, Confluence, and SolarWinds.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at
vipin.singh Pay Details: $37.00 to $49.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance