Support Engineer - Remote Work

Shimoga, Karnataka

TWO95 International, Inc
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Role: Agilysys Support Engineer

Work location: Remote Work

Salary: Market

Type: Fulltime with our client


About the Role:

We are seeking an experienced professional with hands-on expertise in Agilysys systems, particularly with configuration tools like IGCM and IG12. The ideal candidate will have prior experience working on Agilysys environments and a strong understanding of configuration management within these systems. This role will involve supporting configuration changes and potentially participating in system upgrade or migration initiatives.


Required skills and qualification:

  • Minimum 3+ years hands-on experience working with Agilysys systems.
  • Strong working knowledge of IGCM and IG12 tools.
  • Familiarity with configuration management processes in a production environment.
  • Experience in migrating from Agilysys version 4.5.3 to IG12, preferable but not a must
  • Exposure to hospitality or point-of-sale systems supported by Agilysys.
  • Ability to work in client-facing or cross-functional project teams.
  • Ability to work independently and meet project deadlines.
  • Excellent written and verbal communication skills
  • Proven ability to work effectively with cross-border teams (U.S. and India)
  • Strong team player with a commitment to mentoring and developing others
  • Bachelor's degree in computer science, Engineering, or a related field (required)

Date Posted: 20 May 2025
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