Role: Agilysys Support Engineer
Work location: Remote Work
Salary: Market
Type: Fulltime with our client
About the Role:
We are seeking an experienced professional with hands-on expertise in Agilysys systems, particularly with configuration tools like IGCM and IG12. The ideal candidate will have prior experience working on Agilysys environments and a strong understanding of configuration management within these systems. This role will involve supporting configuration changes and potentially participating in system upgrade or migration initiatives.
Required skills and qualification:
- Minimum 3+ years hands-on experience working with Agilysys systems.
- Strong working knowledge of IGCM and IG12 tools.
- Familiarity with configuration management processes in a production environment.
- Experience in migrating from Agilysys version 4.5.3 to IG12, preferable but not a must
- Exposure to hospitality or point-of-sale systems supported by Agilysys.
- Ability to work in client-facing or cross-functional project teams.
- Ability to work independently and meet project deadlines.
- Excellent written and verbal communication skills
- Proven ability to work effectively with cross-border teams (U.S. and India)
- Strong team player with a commitment to mentoring and developing others
- Bachelor's degree in computer science, Engineering, or a related field (required)