Join our client, a dynamic and fast-evolving organization undergoing strategic transformation across its vendor management operations. They are seeking an experienced Supplier Relationship Manager to lead critical third-party vendor engagements, champion change across a complex, matrixed environment, and help shape the future of supplier collaboration and performance management.
Projects You'll Work On:
- Oversee the full lifecycle of high-impact vendor relationships, from onboarding to performance evaluation and renewal.
- Define and enforce KPIs and SLAs, ensuring vendors deliver on quality, timeliness, and strategic value.
- Lead cross-functional initiatives to drive operational change, cost savings, and innovation through strategic sourcing.
- Establish scalable change management routines to foster accountability and enhance how vendor performance is monitored.
- Conduct regular business reviews and performance audits, identifying trends and risks while recommending actionable solutions.
- Spearhead managed service agreements and champion contract compliance across multiple business units.
- Drive process improvements in partnership with procurement and key business stakeholders.
- Collaborate on billing, contract resolution, and escalations to safeguard business continuity and mitigate risk.
What Experience You Should Bring:
- A bachelor's degree in business, supply chain, or a related field (master's degree preferred).
- 8+ years of experience managing high-stakes, complex vendor relationships.
- Proven ability to lead organizational change and influence stakeholders at all levels, including executive leadership.
- Exceptional communication skills with the ability to mediate conflict and foster strong internal and external relationships.
- Analytical thinker with a solid grasp of both qualitative and quantitative data to inform decision-making.
- Adept at project management, risk mitigation, and outcome-driven strategy.
- Experience navigating ambiguity, adapting to change, and solving complex problems without clear precedents.
- Strong leadership mindset with experience managing teams or cross-functional initiatives.
Perks of the Role:
- Strategic influence in a high-visibility function
- Opportunities to lead impactful change across an evolving vendor landscape
- A collaborative, high-performing culture committed to innovation and excellence
- Travel opportunities and exposure to national-level strategy execution