remote typeOnsite
locationsNorthwest Georgia Oncology Centers WellstarWellStar Medical Group - Austell (1700 Hospital)
time typeFull time
posted onPosted 6 Days Ago
job requisition idJR-40781
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Supervisor Technical Lab Shift: FT DayThe Laboratory Technical Supervisor is primarily responsible for the specific section or discipline that he or she is assigned. Their technical expertise will serve as a resource to the technologists/ technicians and assistants within the department as well as the Physicians, Nurses and Patients who are our customers. They are the designated Subject Matter Experts in the discipline to which they are assigned. The Technical Supervisor is responsible for the analyzer operation, assay performance and supervision of staff within the section. They are also responsible for maintaining accreditation readiness within the department. Additional responsibilities include all Human Resource functions including scheduling, payroll, and performance evaluations, etc.
Core Responsibilities and Essential Functions: Technical Oversight
Demonstrates current theoretical knowledge and critical thinking skills to be applied to area of expertise. Works directly with the Pathologists as principle investigator for area (s) of expertise researching new assays, recalls, errors. Determines rules and algorithms used to maintain acceptable parameters for test verification. Analyzes statistical data such as variance, mean, coefficient of variation, and interpret graphs and charts to insure accuracy of test data. Assures readiness for accreditation inspections.
Maintains analyzers in peak condition. Troubleshoots equipment malfunctions. May stop production until remedial action is successful in restoring quality results. May initiate equipment repair and validate functionality. May provide data for restoration of equipment and procedures to all accrediting agencies. Manages assays to provide optimal patient results. Performs or assigns for completion all correlations, linearity, calibrations, and parallel studies in accordance with established written standards of accrediting agencies and legal institutions. Assists in procedural selections and analyzer selection processes. Implements new methods in accordance to established written standards. Troubleshoots procedural breakdowns. Manages recalls as needed.
Demonstrates technical competence and can perform all analyses in area of expertise. Assists other technologists, technicians and assistants with the interpretation of test results and test run accuracy. Maintains all aspects of quality control and maintains required documentation. Attends specialty schools and training programs to learn all aspects of discipline such as Hematology, Chemistry, Molecular diagnostics, Microbiology, Urinalysis, Coagulation, Immunohematology or other lab diagnostic specialty. Works the bench as needed.
Supervision
Supervises Technologists, Technicians, and Support Specialists assigned on their shift or department. Schedules personnel in a fair and equitable manner while minimizing the use of overtime. Responsible for employee training, coaching, and counseling as required. Performs annual performance evaluations and competency assessments. Maintains employee payroll in a timely manner. Drives employee engagement through effective action planning.
Ensures training of employees/students and documents initial competency for each employee.
Works with Shift Supervisors to maintain system goals 24/7.
Performance Improvement and Quality Management
Incorporates the philosophy of quality and performance improvement into daily routines. Actively initiates improvements for key quality criteria such as turnaround time, accuracy, and sensitivity of test methods.
Assists other employees in improving skills and knowledge.
Educates peers and subordinates on customer service performance improvement initiatives.
Encourages employee involvement and participation. Offers constructive feedback.
Responsible for Error Management system responses and corrective action.
Customer Service and Team Performance
Ensures team maintains established Turn around Times.
Maintains a positive impression. Greets everyone and treats customer as guests.
Communicates effectively and proactively manages service recovery situations.
Serves others from a team-centered approach. Leads current Wellstar engagement program.
Self manages time and resources effectively.
Maintains confidentiality and follows all Wellstar policies and procedures.
General
Maintains attendance and punctuality in accordance with system policy. May also serve as time keeper for assigned employees.
Adheres to dress code and maintains a neat appearance.
Wears and displays ID badge while on duty,
Maintains an organized and clean work area.
Willingly performs other duties as assigned.
Follows employee conduct expectations an outlined in the Employee Handbook.
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.
Required Minimum Education: Bachelor's Degree in Medical Technology Required
Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.
- Med Tech ASCP Certification or Med Technologist (AMT) or Med Technologist (AAB) or Med Lab Scientist (ASCP)
Required Minimum Experience: Minimum 5 years of pertinent experience in laboratory medicine Required and
Supervisory experience Preferred
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
About Wellstar At Wellstar, people are at the center of everything we do and every decision we make. As a not-for-profit organization, we have made a generational commitment to transform healthcare for all. We work to ensure every person has access to personalized care that helps them spend more time being a person, rather than a patient. That s what we mean when we say we re more than healthcare we re PeopleCare.
Wellstar is nationally recognized for our inclusive culture, exceptional doctors and team members, and personal, high-quality care. We thoughtfully reinvest in prevention, wellness programs and charity care, and provide access to compassionate, world-class care through our expansive system of 11 hospitals, 329 medical office locations, 11 cancer centers, 91 rehabilitation centers, 35 imaging centers, 20 urgent care locations, five health parks, three hospice facilities and two retirement villages. To learn more about how we care for the communities we serve, visit wellstar.org.
Mission, Vision and Values
- Our Mission is to enhance the health and well-being of every person we serve.
- Our Vision is to deliver world-class healthcare to every person, every time.
- Our Values are to serve with compassion, pursue excellence and honor every voice.
Coverage at a Glance When we say we serve the community, we mean it. Wellstar medical centers, health parks, medical offices and other facilities are conveniently located across the state of Georgia.
- 11 hospitals
- 2,729 licensed beds
- 5 health parks
- 20 urgent care locations
- 329+ medical offices
- 11 cancer centers
- 91 rehabilitation centers
- 35 imaging centers
- 3 hospice facilities
- 2 retirement villages
- 9 pediatric centers
- 11 sleep labs
- 7 wound care centers
- 10 counties offering home health services
With more than 1 million patient visits in 2023, the Wellstar Health Parks in East Cobb, Acworth, Avalon, Cherokee and Vinings provided patients with seamless care and convenient access to primary care, specialists, outpatient procedures, pharmacy, urgent care, physical therapy and imaging all at a single location. It s part of our commitment to offer access to quality healthcare at the right time and place for our patients.