Seeking a Physician Billing Insurance Follow-up Supervisor to work for a rapidly growing medical management company in the Farmingdale/Melville area. This position requires Medical Coding Certification, three (3) years or supervisory experience, three (3) years of Insurance Follow-up. As the Supervisor - Insurance follow-up you will act as liaison between departments, director, management and staff. Collects information related to operations of assigned area. Prepares regular summaries and reports for as appropriate. Performs follow-up on receivables and posting for patients and third party accounts.
Duties and Responsibilities
- Acts as liaison between upper Management and Staff.
- Oversees the units daily work activities.
- Conducts on job training and seminars
- Maintains current AR and productivity reporting.
- Provides scheduling of weekly work direction.
- Implementation of quality control measures - HIPPA and laws of the medical field.
- Assists in the implementation of approved administrative systems.
- Monitors information related to operations.
- Ensures billing is submitted accurately and timely.
- Follow-up on open account receivables via phone calls to the carriers or their website(s).
- Ensures accuracy of adjustments balances.
- Assists internal and external customers regarding questions on third party billing.
- Handles patient complaints to conclusion.
- Recommends appropriate personal actions for staff.
- Full knowledge of company policies and procedures.
- Performs other job related duties as assigned or when necessary, and unrelated duties in times of emergency.
Education and Experience
- High School diploma and GED
- College preferred
- Minimum of 3 years experience in Supervisory capacity
- Any appropriate combination of education and experience
Knowledge and Skills
- Knowledge of HIPPA Regulations and maintains current industry knowledge
- Proficient in EPIC application
- Full knowledge of the New York State Third Party Regulation
- Credit and collections practices
- Good organizational and communication skills
- Computer literacy
- Displays courtesy, tact, and diplomacy when dealing with employees, patients, physicians and outside institutions. Refers matters outside scope of own duties to appropriate others as needed.
REQUIRED Licenses/Certifications:
- Certified Professional Coder (CPC) or
- Certified Coding Specialist (CCS) or
- Certified Coding Specialist Physicians (CCSP)