We are looking for a Restaurant Supervisor to ensure all daily activities run smoothly and efficiently.
The Restaurant Supervisor in charge of overseeing and coordinating the planning, organizing and training necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Restaurant Supervisor responsibilities include managing the restaurant's operation during shift, supervises service staff, conducts necessary training and provides the best service to the guests and patrons. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.
Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.
Responsibilities: - Supervises daily shift operations
- Supervises restaurant and all related areas
- Ensures all employees have proper supplies, equipment and uniforms
- Coordinates communication between front of the house and back of the house staff
- Supervise kitchen and wait staff and provide assistance, as needed
- Arrange for new employees' proper onboarding (scheduling trainings and ordering uniforms)
- Monitor compliance with safety and hygiene regulations
- Gather guests' feedback and recommend improvements to our menus
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- Supervise and participate in kitchen and dining are cleaning
- Compile and balance receipts at the end of day/shift
Requirements and Skills: - Work experience as a Restaurant Supervisor or similar role in the hospitality industry
- Familiarity with restaurant management software
- Good math and reporting skills
- Outstanding customer service attitude
- Communication and team management abilities
- Availability to work within opening hours (e.g. evenings, holidays, weekends)
- Additional certification in hospitality is a plus
Benefits: Competitive pay and great team environment