WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career.
JOB SUMMARY Works under direction of manager to oversee the electronic programs (badging and access) and functions for the Electronic Security division of University Police.
BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits.
EXPERIENCE AND EDUCATION Required - Education
High School Diploma
- Experience
5 years of progressively responsible administrative experience in an electronic security/business environment, including at least
2 years of customer service experience
JOB DUTIES - Coordinates and supervises Electronic Security Assistants, including oversight of day-to-day operations of the University Police operated badge stations. Responsible for training new Electronic Security Assistants. Ensures timely and efficient operations to accomplish objectives and that all applicable laws, governmental guidelines, and university and departmental policies are adhered to.
- Oversees and manages complex systems and programs, including the badge access request ticket system, access approver database, resource mailbox and phone distribution group; Responsible for ensuring data accuracy and currency, and recommends updates and enhancements as needed.
- Reviews and oversees internal controls of ID badge applications. Maintain contractor/visitor badge records and ensures that record retention schedules are adhered to; Provide oversight of daily reconciliation reports of badge replacement receipts for accounting purposes. Provides professional support on special projects such as security audits pertaining to cardholder badge access. Runs various system reports and analyzes data.
- Responsible for ensuring that scheduled special functions and activities such as campus events, meetings, and seminars requesting electronic door unlocks is appropriately programmed for accessibility for attending parties including but not limited to VIP's, donors, and campus affiliates.
- Responsible for access level/group development, deployment, and maintenance; Works with campus departments to design and build new access levels and groups for new construction and renovation projects. Coordinates with department heads and campus leadership to determine building hours of access for new construction and renovation projects.
- Partners with the Supervisor Electronic Security on new constructions projects and renovations to ensure appropriate time zones and levels of access are configured and administered.
- Addresses complex badge access issues and triages accordingly.
- Responsible for managing budgets pertaining to badge related supplies and equipment. Ensures badge stations are operational, adequately supplied and submits orders for supplies and equipment as needed.
- Provides technical support to the HR Service Center badge stations as needed.
- Performs other duties as assigned.
SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Benefits
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: - PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare - no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits.