Subaru Service Advisor

Wausau, Wisconsin

Kocourek Subaru
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Kocourek Subaru is currently seeking a Service Advisor to join our fast paced, friendly, and fun atmosphere.

Candidates should possess the five important traits that cannot be taught: talent, attitude, drive, energy, and character.

RESPONSIBILITIES:

Greet guests promptly and with a genuine smile
Document guest and vehicle information
Clearly record all vehicle concerns as described by the guest
Determine, then recommend, required maintenance based on age, mileage, and history
Prepare a complete and accurate cost estimate
Establish follow-up schedule
Monitor the vehicle progress of each vehicle progress and provide frequent updates
Reconcile final invoice with the work performed
Clearly explain all completed work and charges

REQUIREMENTS:

Preferred 1-year minimum service-related experience in a service-related advisory role
Positive attitude
High volume ability
CSI-focused

BENEFITS:

An extensive benefit packet that includes paid time-off, medical, dental, long, and short-term disability, life insurance and a generous, matching 401k plan.

Continuous, up-to-date service training provided.

WHY KOCOUREK?

Kocourek provides an unrivaled automotive service experience for every guest, every day, in every way, from everyone. We enrich our team with training, education, and consistent opportunities for growth. We leave nothing to chance. Our quality commitment to guests and team members is complemented by respect and support for the communities we serve.

Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment based on race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.

Date Posted: 26 March 2025
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