Student Services Records Specialist

Posting Details

Posting Summary

Working Title
Student Services Records Specialist

Role Title
Admin and Office Spec III

Role Code
19013-SW

FLSA
Nonexempt

Pay Band
03

Position Number

Agency
Eastern Shore Community College

Division
Eastern Shore Community College (Div)

Work Location
Accomack - 001

Hiring Range
$32,842 - $39,500, commensurate w/ qualifications

Emergency/Essential Personnel
No

EEO Category
F-Admin Supp

Full Time or Part Time
Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-
No

Does this position have a bilingual or multilingual skill requirement or preference?
No

Work Schedule

8:00 AM - 5:00 PM, Monday - Friday.

Sensitive Position
No

Job Description

Eastern Shore Community College is a member of the Virginia Community College System. The College serves the residents of Accomack County and Northampton County as a two-year institution of higher learning. Operating under policies established by the State Board for Community Colleges and the Eastern Shore Community College Board, the college is financed primarily with state funds, supplemented by contributions from the two counties and the Eastern Shore Community College Foundation.

The Student Services Records Specialist will support the functions of Student Services with data-entry processing, electronic file implementation and management and assist with the college scholarship and work-study programs as needed. This position performs data-entry work as directed by the Director of Student Services in administering academic records processes including enrollment, registration, graduation, and record integrity. The duties associated with this position include but are not limited to processing records for incoming students, updating student records, degree audits, entering necessary course substitutions and waivers, updating college transfer evaluation systems and query processing to generate reports to support the work of the student services team. In addition, the Student Services Records Specialist will perform clerical and administrative duties of answering phones, emails, etc. Furthermore, this position understands and provides guidance for Family Educational Rights to Privacy Act (FERPA) to the students, faculty, and staff.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Demonstrated skills in the operation of a PC and variety of software programs (including Word, Excel, Access,
• Internet/Email) and experience with data entry into a large database.
• Skills in scanning records into electronic format and maintaining an accurate database
• Ability to organize, key, edit and accurately proof large documents.
• Effective organizational skills.
• Flexibility in handling multiple tasks/deadlines
• Ability to exercise sound judgment in handling confidential and sensitive issues
• Intermediate knowledge of information technology, hardware and software.
• Ability to manage complex and detailed information and ensure accuracy.
• Ability to communicate effectively both verbally and in writing.
• Clerical or related experience.

Additional Considerations

• Advanced computer skills in word processing, spreadsheet operations, electronic file management and database management.
• Experience working in an educational environment, especially in records management.

Operation of a State Vehicle
No

Supervises Employees
No

Required Travel

some travel maybe required

Posting Detail Information

Posting Number
CLS 3693P

Recruitment Type
General Public - G

Number of Vacancies
1

Position End Date (if temporary)

Job Open Date
03/27/2025

Job Close Date
04/15/2025

Open Until Filled

Agency Website
es.vccs.edu

Contact Name

Email

Phone Number

Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at , or DBVI at

Additional Information

Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link:

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting