Student Receptionist/Customer Service Representative

Posting Details

Posting Details

Job Title
Student Receptionist/Customer Service Representative

Requisition Number
SE04139

Department Name
3J5SE: Student Employment

Work Location
Lexington, KY

On Campus/Off Campus
Off Campus

Salary Range
$12.00-$15.00 an hour

Type of Position
Student

Position Time Status
Part-Time

Preferred Education/Experience

Customer Service experience is preferred

Hours per Week

• 15-20 hours a week
• Monday - Friday (7:15 am-1:30pm OR 2:20pm-7:00pm)
• Saturday (7:45am-1:30pm)

Job Summary

You must be a current UK student to apply for this position. This position is located off-campus with a local Lexington employer and is not affiliated with UK.
General Purpose:
To provide a welcoming and professional first point of contact for customers, handling phone inquiries, and assisting with their needs efficiently. This role involves greeting customers, managing appointments, supporting administrative tasks, and contributing to marketing efforts, all while ensuring the smooth operation of the facility.

Responsibilities:

1. Screen and Direct Calls: Answer and route incoming calls.
2. Greet and Assist Customers: Welcome and direct visitors to the appropriate area.
3. Patient Scheduling: Manage appointment bookings and changes.
4. Administrative Support: Assist with clerical tasks and maintain records.
5. Facility Operations: Open and close the facility as scheduled.

Skills / Knowledge / Abilities

• Strong communication and organizational skills.
• Customer service experience.
• Proficient in office software and social media.

Deadline to Apply
04/30/2025

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Anticipated Start Date
04/08/2025