Strategy & Business Improvement Manager, dnata APAC & MEA
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Job Purpose
We have an exciting new role based full-time in Dubai. As a Strategy and Business Improvement Manager, you will manage and develop the long-term business improvement strategy by reviewing strategic and operational practices, identifying more efficient ways of conducting business for dnata's Asia Pacific and Middle East & Africa regions. You will oversee cross-departmental strategic and productivity improvements.
dnata is one of the world's largest air and travel services providers, offering ground handling, cargo, travel, and catering & retail services at over 130 airports across more than 34 countries. At dnata, we support your entire travel experience.
In This Role, You Will
- Support the definition of the region's strategy, including target markets, growth of high-margin services, cost efficiency, and transformation plans.
- Manage internal business units and external stakeholders to ensure project acceptance and participation, leveraging synergies across business areas.
- Recommend industry best practices to enhance systems, processes, and structures, serving as an expert resource for process improvement.
- Lead business improvement projects, including business development and M&A initiatives, through to implementation.
- Benchmark industry standards and initiate trials for process improvements, incorporating customer and dnata perspectives.
- Support M&A activities from target identification to post-acquisition integration.
- Advise management on process improvements, influencing senior stakeholders and revising practices for cost savings and tangible results.
- Coordinate with support functions to ensure effective implementation of strategies.
- Develop relationships with internal departments and external suppliers.
- Identify new opportunities for cost containment, productivity, and efficiency improvements.
- Lead and support change management processes aligned with strategic plans.
Qualifications & Experience
- Bachelor's degree or Honours
- Minimum 8 years of relevant experience
- Strong analytical skills with experience in P&L management
- Proficiency in Office suites
- Knowledge of business improvement processes
- Project management skills with experience managing programs and projects
You Will Have An Edge, If You Have
- Experience in Aviation, Ground Handling, or Airport Operations
- Management consulting background
- Skills in Lean, Six Sigma, or process mapping tools
Salary & Benefits
Enjoy an attractive tax-free salary, travel benefits, healthcare, transport allowances, life insurance, and more. Experience living and working in Dubai, a vibrant cosmopolitan city. For details, visit our website .