This is a temporary 40 hours a week position, at our NY Pop Up in SOHO,
Open from June to December 2025.
About the Brand: Biologique Recherche is a principled, artisanal, craft-based skincare line that is meticulously designed for professional services and expert recommendations, found within the most prestigious Spas and Salons, globally. Biologique Recherche has a reputation for astounding, efficacious, customized beauty products based on a clinical approach to skin, body, and hair care. Our product range uses pure, concentrated, raw active ingredients and the most advanced, innovative formulations in the premium skincare category. The global flagship beauty institute is located on the prestigious Champs-Elysées, in Paris. The USA headquarters is in NYC on Fifth Avenue and the Flagship Ambassade Spa is in LA on Melrose Place.
Role: Store Manager The right candidate is comfortable in a high-end luxury environment and the client experience is a priority. Store Manager serve as the friendly and welcoming face of the spa, keep operations organized and running smoothly, and driving sales results; while always portraying a polished and professional demeanor. You will be our client's first and last impression. This position reports to and supports the Retail Operations Manager.
Responsibilities: - Drive and manage the store sales weekly and monthly sales results.
- Greet clients and assist them during their visit, ensuring a positive, consistent guest experience.
- Act as a host and owner of the BR experience
- Manage phone & email communications including: answering client inquiries, requests, and general product knowledge.
- Sell retail products & manage POS.
- Ensure the boutique operations run smoothly; track inventory, stock supplies, keep aesthetics presentable.
- Supervises daily operations including opening and closing procedures and general maintenance: ensure areas are clean, safe, and well maintained.
Who you are: - High-end store Management experience
- Excellent verbal and written communication, customer service and phone skills
- Social perceptiveness and situational awareness, especially in a luxury environment
- Professional manner, discretion, and appearance
- 5+ years of customer service experience
- 2+ years of Sales experience in a retail environment
- 2+ years in the beauty industry and/or hospitality, particularly skincare
- Knowledge of Microsoft Office and/or GSuite
- Esthetics license is a plus
- Ability to work weekends is required.
This role is $35.00.hr + commission on retail sales.
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