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Smoothie King's vision is "To be an integral part of every health and fitness journey." We serve "Smoothie's with a Purpose" and tailor smoothie just for you including Slim Blends, Wellness Blends, Fitness Blends, and Take a Break Blends.
Working for a Smoothie King franchise requires a lot of energy, passion, and ambition. You'll have the opportunity to connect with our amazing customers and have an impact on our growing business.
The Store Manager is responsible for overall operations of the restaurant, including leadership and development of their team, ensuring a superior Guest experience, providing a high-quality product, maximizing sales performance, and driving profitability while maintaining a fun and welcoming atmosphere.
Responsibilities
Ensure that team members are providing all guests with the highest standard of service and product quality
Optimize store profits by responsibly managing labor cost, food cost, and expenses
Make sure every shift is staffed and managed properly by using the operational tools
Ensure cleanliness is maintained in all areas of the restaurant
Create an environment that is positive, productive, and fun to work in
Encourage "Guest comes first attitude" training and holding team members accountable for delivering an exceptional Guest experience
Perform the store's talent management functions, including identifying talent, hiring, training and development, and coaching
Provide feedback, recognition, and coaching to team members
Maintain Brand loyalty; communicate and execute positive brand impression to the overall Guest experience
Promote the business through "guerilla marketing" efforts including local marketing, community outreach, and special events
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances
Requirements
Passionate belief in the power to inspire people to live a healthy and active lifestyle through Smoothie King's core values: Purpose Driven, Health, Knowledge, Respect & Support, Balance, Honesty, and Pride & Enjoyment
Minimum 3 years' leadership experience in the hospitality industry
Microsoft Office knowledge required
Knowledgeable of general POS functionality
Drive thru experience a plus (for locations with a drive-thru)
Excellent interpersonal and communication skills, ability to give and receive feedback
Ability to manage effectively in a fast-paced environment
Strong problem-solving skills
Ability to work a flexible schedule including nights and weekends
ServSafe Certification is preferred
Physical Requirements
Ability to operate a blender and POS cashier system
Ability to regularly move boxes weighing up to 55 lbs., throughout the store
Ability to constantly bend, reach and scoop
Ability to access refrigerator and freezer with temperatures ranging from 40-10 degrees Fahrenheit
Ability to tolerate exposure to a wide variety of fresh, dried, and/or frozen products, and powdered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, and spices without posing a direct threat to personal health and safety
Equal Opportunity Employer
Date Posted: 20 November 2024
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