Nobody's Child, Leeds, England, United Kingdom (On-site)
About us:
At Nobody's Child, we're driven by creating responsible and affordable fashion for kind and spirited women, without costing the earth. Our message is clear: we believe thoughtfully made clothes can exist at an accessible price point with sustainable materials. We are an independent, London-based brand, powered by a passionate team of change makers and skilled people who make our clothes. We partner with leading UK and international retailers, building special and impactful partnerships, allowing us to reach millions more eco-conscious customers every day. The good news? You could be part of our journey.
About you:
Nobody's Child is currently looking for an experienced Store Manager to join our new store opening in Leeds. Acting as a brand ambassador, you'll represent our brand, provide excellent customer service, and embody our core values of sustainability and eco-conscious fashion. You'll drive team development, nurture store talent, and manage performance and store KPIs.
Day-to-day responsibilities include:
- Managing a small team of store assistants and supervisors, ensuring the smooth operation of the store.
- Managing team roster and scheduling.
- Handling all people-related issues, including performance management and conduct.
- Ensuring high levels of customer satisfaction through excellent sales service.
- Driving performance and achieving sales targets/KPIs.
- Assessing customer needs and providing assistance and information on all Nobody's Child products.
- Meeting and exceeding sales goals on a monthly, quarterly, and yearly basis.
- Maintaining stock levels and ensuring assigned areas are presentable.
- Maintaining comprehensive knowledge of Nobody's Child products and new arrivals, with the ability to cross-sell and offer styling solutions.
- Processing POS (point of sale) transactions.
- Suggesting improvements in sales through visual merchandising and styling.
- Representing our brand positively and passionately.
You should have management experience in a fast-paced retail environment, a passion for sustainable fashion and our mission, and strong people management and organizational skills.
If this sounds like your next opportunity, please apply, and we will be in touch.
At Nobody's Child, we are committed to creating an inclusive, diverse, and equitable workplace. We aim to recruit, retain, and promote a diverse mix of talent and encourage all to apply.
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