Store Manager

Job Title: Store Manager

Reports To: Regional Operations Manager

FLSA Status: Non-Exempt

This is your chance to have more than just a job. Join our team and become an owner in a company that is over 85 years old. Kocolene is an employee-owned company looking to fill a Store Manager position at Smokers Host Discount Tobacco.

Store Manager Responsibilities:

• Daily Operations: Maintain daily store operations and address customer or team member questions and concerns.

• Schedule: Managers are regularly scheduled to work a 40-hour week, Monday thru Friday. Schedule and hours are subject to change based on store coverage needs.

• Team Management: Lead and motivate a small team of employees to achieve sales goals and provide excellent customer service. Includes hiring, scheduling, and supervising.

• Compliance: Ensure compliance with company policies, procedures, and legal regulations.

• Inventory Control: Manage inventory levels, including ordering, receiving, merchandising, and controlling shrink.

• Sales Goals: Achieve and exceed sales goals.

• Additional Duties: Perform additional store manager and merchandising duties as needed.

Store Manager Skills:

• Customer Service: Excellent customer service skills to enhance the customer experience.

• Communication: Good communication skills for effective interaction with customers and team members.

• Organization: Strong organizational abilities to manage tasks and prioritize effectively.

• Attention to Detail: Keen attention to detail in tasks and operations.

• Adaptability: Ability to adapt to change and understand the bigger picture.

• Multitasking: Capable of multitasking while working independently.

• Physical Stamina: Ability to be on feet for most of the day.

• Technical Skills: Basic computer knowledge. Knowledge of Microsoft Outlook, Word, Excel, Teams preferred.

• Industry Experience: Tobacco store or tobacco sales experience is preferred but not required.

Benefits:

• Insurance: Health Insurance & Well Being Program, Dental, Vision, Short-term Disability, Voluntary Term Life, and Flexible-Spending Account

• Retirement: Traditional 401K and Roth 401K Programs w/ Employer Match, Employee Stock Ownership Plan (ESOP)

• Time Off: Paid Vacation, PTO, Paid Holidays

• Incentive Pay: Earn up to an additional $150 per month.