Scope: Oversee the daily operations of our East Hampton boutique to ensure it runs smoothly and effectively. Duties include motivating and training a sales team of 2-3, create business strategies to drive sales and retain clients, keep a pulse on the local market, partner with sales and buying team to manage inventory and track best sellers. Always maintain best-in-class service standards.
Duties include but not limited to:
- Achieve or exceed annual sales forecast in alignment with company expectation
- Manage and motivate the team to consistently meet store goals by up selling and cross selling techniques
- Provide management presence on the sales floor and ensure client experience expectations are being delivered
- Develop clienteling strategy and execute with staff to establish long-term relationships with key customers based on sales and marketing data
- Help create in store events/activations to attract new customers and retain current customers
- Set and assign monthly sales goals for staff with action plans to meet/exceed annual sales target
- Evaluate staff based on performance metrics and goals established with each individual team member
- Manage efficient back of house and ensure consistency with established operational procedures
- Ensure all daily tasks are completed without negatively impacting customer experience
- Provide weekly feedback to Buyer on merchandise, stock levels and overall store performance
Qualifications:
- 3+ years in a retail apparel store management role at a complex customer-focused
- Operationally tech savvy and able to manage POS system, inventory, sales drops, and RTVs
- An established top-performer with relationships in the local market
- Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
- A clear, honest, and empathetic communicator who's able to make tough decisions
- An entrepreneurial mindset. Must be a go-getter
- Must have a positive upbeat collaborator with strong interpersonal skills
- A resourceful problem-solver and out-of-the-box thinker when faced with challenges
Job Type: Full-time
Pay: $80,000.00 per year
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- East Hampton, NY 11937 (Required)
Ability to Relocate:
- East Hampton, NY 11937: Relocate before starting work (Required)
Work Location: In person