Store Manager

Barnstaple, Devon

Card Factory
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Store Location: NEW STORE OPENING Barnstaple, Rose Lane, EX32 8PG

Store Hours: 42.5

With a focus on customer experience and colleague development, our Store Managers are key to our store success. As a store manager, you will drive commercial growth and foster a team culture centered on customer satisfaction.

Role Responsibilities
  • Oversee the store operations, emphasizing customer experience, team development, and growth aligned with our 5-year strategy.
  • Develop a team that embodies our customer promise and actively seeks to delight customers.
  • Coach, train, and develop colleagues, leveraging their strengths and addressing development areas.
  • Recruit Assistant Managers, Team Leaders, and Sales Assistants who reflect our values and possess the skills to meet business needs.
  • Make commercial decisions regarding stock and merchandising.
  • Engage with key stakeholders to understand broader business objectives.
  • Provide constructive feedback to the store team and management to promote continuous improvement.
The Ideal Candidate
  • Passionate about celebrating our customers' moments.
  • Experience as a store manager in retail, working collaboratively across teams.
  • Proven leadership and team development skills.
  • Ability to work towards KPIs in a fast-paced environment.
About the Company

Card Factory is the UK's leading retailer of greeting cards, dressings, and gifts, with over a thousand stores across the UK and Ireland. Our 5-year strategy aims to become a true omnichannel retailer, investing heavily in our colleagues and growth opportunities.

We offer benefits supporting your well-being, including:

  • 25% colleague discount in-store and online
  • Financial Wellbeing Support (Education Tools, Salary Advance)
  • Seasonal incentives
  • Opportunities for Retail Apprenticeships
  • Access to training and development
  • Discounts at UK retailers
  • Employee Assistance Programme for mental, physical, and financial health

If you're interested, apply now. We may close the vacancy early once sufficient applications are received.

Date Posted: 02 May 2025
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