Join Our Team at PetSmart. At PetSmart, we are passionate about pets and equally dedicated to our team members. Our company thrives on the values of unconditional love and unity, ensuring that when our associates are joyful, they provide the best care for pets while enjoying their work.
Why Work at PetSmart? We offer amazing benefits to support you and your family-whether they have two legs or four. Here's what you can expect:
- Competitive bi-weekly pay
- Comprehensive health benefits: medical, dental, and vision
- 401k with company matching
- Tuition assistance for your growth
- Exclusive associate discounts
- Paid time off for full-time employees
- Clear career progression paths
- Development opportunities in your field
Role Summary The Store Leader at PetSmart oversees all aspects of safety, customer experiences, daily operations, financial performance, and human resources. This leader guides the team to enhance the company culture and ensure exceptional service to pet parents while effectively executing daily tasks to meet the organization's mission and goals.
Main Responsibilities - People Leadership: Lead recruitment, hiring, coaching, and performance assessments for all associates; cultivate an open-door culture; utilize feedback tools to improve the workplace.
- Store Experience: Maintain standard store operations to constantly ensure a positive experience for pets, pet parents, and associates alike; manage escalated customer concerns with care.
- Business Management: Drive corporate strategies and profitability goals; analyze reporting metrics to communicate with the team and create improvement plans; manage store expenses and payroll efficiently.
Qualifications - 4-6 years of retail leadership or applicable customer service experience
- Availability for full-time hours with a flexible schedule, including evenings and weekends
- Proficient with computer applications
- Strong communication skills
- Ability to stay composed under pressure
- Meticulous organizational abilities
Supervisory Responsibility - Leads associates, including team leaders and staff members, ensuring adherence to company policies.
Physical Requirements - Must be able to stand, walk, and lift up to 50 pounds regularly
- May encounter a busy environment filled with pets and equipment
Make a Difference with Us. Join PetSmart and create moments that matter-whether assisting a customer with their first fish or celebrating a pet's special day, you will have the chance to make a meaningful impact every day. We celebrate diversity and the unique perspectives of our 50,000 team members united by a love for pets.
We look forward to hearing your story and would love for you to apply now.
Please note: This listing is for building a strong talent network and may not indicate the position is currently available. Always check with local PetSmart stores for open positions.
PetSmart is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, or disability.