If you are looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion with growth opportunity. Since pioneering the first nutritional Smoothie franchise in 1973, our mission has always
been to inspire people to live a healthy and active lifestyle. Now, with over 1300 stores
and counting, we have been ranked as the Fastest-Growing concept in its category and on Entrepreneur Magazine's "Franchise 500" list in 2022. We've grown to become the largest nutritional Smoothie bar in the nation, with a simple recipe for success:
Hire the best people, use the best ingredients and blend with a purpose.General Overview: We are looking for a purpose-driven General Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a
highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new
challenges, and lift our team by developing additional skills to assist and support our purpose.
Responsibilities of a Store Manager: - Coaching, develop, encourage and champion Team members in a way that builds upon our culture of positivity and excellence.
- Manage cash activities for the store (daily deposits, etc).
- Always ensure compliance with food safety guidelines in your store; ensure all team Members are in compliance as well.
- Own and promote brand standards in alignment with company vision.
- Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
- Drive implementation of company programs through action planning and inspiring team to meet operational standards.
- Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
- Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.
- Collaborate with Smoothie King professionals from Operations, Training, Human Resources and Marketing to deliver the best smoothies and healthy retail products to your community.
- Review store environment and Key Performance Indicators to identify problems, concerns and opportunities for improvement and adjust accordingly.
Qualifications: - Provide an exceptional guest experience throughout our guest's visit.
- A heart for coaching, developing and serving others
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King.
- Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
- A passion for business metrics including labor, transactions, customer satisfcation, and sales
- A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes
- to get the job done.
- The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential.
- Self-starter with ability to work independently.
- Attention to detail while working in fast-paced environment with multiple projects.
- Ability to work cross-functionally and to coordinate communication across diverse work groups.
- Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
- Reliable transportation.
Education and Experience Requirements: - High school diploma required. Associate or bachelor's degree in business, hospitality management, or similar field is preferred.
- Minimum of 1 year experience as a manager or supervisor of a team in a restaurant or similar type of retail customer service business.
- Basic knowledge of Microsoft Word and Excel.
- Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
- Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
- Knowledgeable of general POS functionality.
- Experience with OSHA, EEOC, and other federal and state laws and local statutes.
- ServSafe Certification.
What We Offer: Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can
brag about, where our focus and belief are built on our core values:
We are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future. We keep our team happy with our great retail discount, free smoothies, flexible work schedules, parties,
monthly incentive rewards and contests and more fun activities to make Smoothie King a happy and healthy place to work.
Our Mission Inspire people to live a healthy and active lifestyle.
Our Vision To be an integral part of every health and fitness journey.