Cal OES is recruiting for Limited Term positions and Emergency Hire Appointments in support of the Disaster Response and Recovery efforts in Southern California.
Job Summary:
The role is responsible for managing the most complex client-side personal computer systems used by Cal OES, demonstrating proficiency in supporting mission-critical applications and an understanding of data processing concepts, practices, methods, and principles. The incumbent must stay current with evolving industry trends and standards while possessing strong teambuilding and communication skills.
Working in a fast-paced environment on leading-edge technology platforms and systems, the incumbent will collaborate with other IT professionals to analyze user needs, conduct systems analysis, participates in functional design and documentation, perform testing and installation activities, and provide user support, and training. The role includes managing IT assets and maintaining the System Center Configuration Manager (SCCM) for imaging, application updates, and deployment. The ITS I will provide comprehensive support for end-users, including assistance with desktops, laptops, and smart mobile devices. This involves addressing technical issues, troubleshooting software and hardware problems, building and maintaining accounts, and ensuring smooth operations across various platforms.
Additionally, the IT Specialist I will be responsible for handling incoming support calls, assisting users with inquiries, and delivering timely resolutions to maintain the efficiency of Cal OES's IT infrastructure both on and offsite.
The duties for this position are focused in the Client Services domain, however work may be assigned in other domains as needed.
Limited Term positions may be appointed up to 12 months or extended to 24 months with the possibility of becoming permanent.
• For Limited Term positions please review the benefit information on the CalHR website and the CalPERS website. Emergency Appointment (Ehire) will be considered
• An emergency hire appointment can work up to 189 days in 12 consecutive months, based on the needs of the disaster.
• Positions are paid on an hourly basis, once a month, during the first week of the month following the closure of the pay period. An emergency hire appointment is not eligible for medical benefits or a retirement program.
• Emergency hire appointments earn state service and sick leave and vacation based upon actual time worked.
• Civil Service Examinations are not required for appointment. Applications are scheduled to be released to the hiring manager on the following dates:
• February 13, 2025
• February 20, 2025
• February 27, 2025 You will find additional information about the job in the Duty Statement .
Working Conditions
This position is Headquartered and reports to the office located in Mather, CA
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
• INFORMATION TECHNOLOGY SPECIALIST I Additional Documents
• Job Application Package Checklist
• Duty Statement Position Details Job Code :
JC-465607
Position (s):
-904
Working Title:
State Operations Center Deskside Support
Classification:
INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $10,536.00
of Positions:
Multiple
Work Location:
Sacramento County
Telework:
In Office
Job Type:
12 Month Limited Term - Full Time
Department Information The California Governor's Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.
The California Governor's Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.
In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.
Department Website:
Special Requirements Application Package Requirements
To have your application considered for this job opportunity:
• List the Job Code (JC) and Position Number for this position in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" section on the State Application, STD. 678.
• List your most current employment history first in the "E MPLOYMENT HISTORY" section on the STD. 678.
• Provide the "From" and "To" dates with the month, day and year, the "Hours Per Week" that you worked and the Total Worked (Years/Months). You may include overtime hours.
• You must complete the "DUTIES PERFORMED" on the State Application (do not note "see attached resume" in this section) . Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service. If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.
NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.
A candidate pool may be established for subsequent vacancies.
All hires may be subject to a criminal background check.
We encourage applicants to apply electronically.
Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at . When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Governor's Office of Emergency Services
Recruitment
Attn: Human Resources
3650 Schriever Ave
Mather , CA 95655
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Governor's Office of Emergency Services
Human Resources
Recruitment
10370 Peter A McCuen Boulevard
Mather , CA 95655
Please drop off at HR Window; Second Floor. This excludes holidays and weekends.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at . click apply for full job details
Date Posted: 26 March 2025
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