Staff Site Reliability Engineer

About NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.Visit us at Please follow us on and Twitter.About the rolePlease note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.The Application SRE Team supports several critical components of our foundational technologies for real-time protection, as well as our and services. We are a team of software engineers focused on improving availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of the engineering stacks. If you are passionate about solving complex problems and developing cloud services at scale, we would like to speak with you.What's in it for you You will be part of a high caliber engineering team in the exciting space of cloud tools and infrastructure management. You will have an opportunity to work on hybrid cloud (Google Cloud, On-prem cloud) and work with cutting edge tooling like spinnaker, kubernetes, docker and more. You will solve complex, exciting challenges and improve the depth and breadth of your technical and analytical skillsYour contributions to our market-leading product support will significantly impact our rapidly-growing global customer base. What you will be doing Partner closely with our development teams and product managers to architect and build features that are highly available, performant and secureDevelop innovative ways to smartly measure, monitor & report application and infrastructure healthGain deep knowledge of our application stackExperience improving the performance of micro-services and solve scaling/performance issuesCapacity management and planningFunction well in a fast-paced and rapidly-changing environmentParticipate with the dev teams in a 24X7 on-call rotations.Ability to debug and optimize code and automate routine tasks.Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis. Required skills and experience 5+ years of experience troubleshooting Unix/LinuxExperience in managing a large-scale web operations roleExperience in one or more of the following: C, C , Java, Python, Go, Perl or RubyExperience with algorithms, data structures, complexity analysis, and software designHands-on working with private or public cloud services in a highly available and scalable production environment.Experience with continuous integration and deployment automation tools such as Jenkins, Ansible etc.Knowledge of distributed systems a big plusPrevious experience working with geographically-distributed coworkers.Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etcShould have led teams, collaborating cross-functionally to deliver complex software features and solutions. Education BSCS or equivalent required, MSCS or equivalent strongly preferred is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to for more details.