Staff Services Manager

Yuba City, California

Sutter County, CA
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Salary : $77,833.60 - $105,768.00 Annually
Location : Yuba City, CA
Job Type: Full-Time Regular
Job Number: SC2
Department: HEALTH & HUMAN SERVICES
Division: Employment & Eligibility
Opening Date: 03/24/2025
Closing Date: 4/9/:59 PM Pacific

JOB SUMMARY
The Health and Human Services Department is seeking a Staff Services Manager to join their team in the Employment & Eligibility Services branch.
Recruitment Schedule:
Application Period Closes - April 9, 2025
Hiring Interviews Start (or Oral Exam if necc) - April 21, 2025
Under general direction, the Staff Services Manager, manages, supervises and administers one or more department or branch-wide staff services functions; plans, organizes, directs, and controls functional activities pertaining to general, fiscal, and/or personnel services; performs highly advanced and complex analytical duties in support of the assigned function(s); and performs related duties as assigned.

This is the highly advanced/management-level class in the professional Staff Services series. In a small department, incumbents may be responsible for managing and administering several staff services functions. In a larger department, incumbents are typically responsible for managing and administering a single, department or branch-wide staff services function, depending on the size and scope of that function. In addition to managing and administering the assigned function(s), the incumbent also performs highly advanced and complex analytical work. Depending on the department the position may or may not supervise subordinate clerical, technical, and/or professional staff. Instead, positions are primarily characterized by their functional management responsibilities over an administrative area and providing subject-matter expertise based upon a highly specialized knowledge, skills and abilities.

The Staff Services Manager classification is distinguished from the Supervising Staff Services Analyst in that the latter is primarily a first level supervisor over a group of professional analyst staff.

The Staff Services Manager classification is distinguished from the class of Senior Staff Services Manager in that the latter describes a position that has a high level of responsibility for planning, organizing, directing, staffing and controlling the staff and/or operations for an assigned work unit through a subordinate professional staff; e.g., Staff Services Manager, Supervisory Staff Services Analyst.

The Staff Services Manager differs from program manager classifications in that incumbents in the former manage administrative rather than program-related functions pertaining to Health and Human Services programs.

Assignment as a Staff Services Manager can emphasize one the following options: personnel or fiscal analysis; or, incumbents may be assigned to perform general duties that encompass a broad scope of administrative analytical functions and areas of responsibility that include personnel and/or fiscal analysis. For positions specifically assigned to a specialized option, specific minimum qualifications and recruitments are permitted.

NOTICE: All correspondences, notices and invitations to test and/or interview will be via e-mail through Please be sure to set-up your inbox to receive them or check your junk-mail to make sure you are receiving Sutter County's recruitment communications. You may also view all correspondences by logging in to your profile and clicking on the mail symbol on the top right corner.
The eligible list established from this recruitment may be used to fill any future opening(s), including Part-Time and Extra Help, in this class for up to six months.

NOTICE: All correspondences, notices and invitations to test and/or interview will be via e-mail through Please be sure to set-up your inbox to receive them or check your junk-mail to make sure you are receiving Sutter County's recruitment communications. You may also view all correspondences by logging in to your profile and clicking on the mail symbol on the top right corner.
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EXAMPLE OF DUTIES
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other related duties may be required and assigned.
•  Plans, directs, and manages the activities of a staff services functional area with department or branch-wide scope and impact
•  Provides guidance and technical direction to management, supervisors, and subordinate staff; serves as a highly skilled subject matter expert in areas of assignment
•  Plans, directs, and manages the collection and analysis of data; makes recommendations on the formulation of policy and procedures, as well as staffing and organizational changes
•  Plans, directs, and manages the implementation of surveys; directs and/or performs research and statistical analysis on complex administrative, fiscal, personnel, and/or programmatic matters
•  Plans, directs, and manages the design, analysis, development, and implementation of new and revised programs, systems, software, procedures, methods of operation, and forms
•  Plans, directs, and manages the preparation of budgets, reports, manuals, and/or publications
•  Supervises the work of clerical, technical, and/or professional analyst staff; assigns work, establishes work priorities and performance standards, and provides feedback to subordinates
•  Conducts a variety of analytical and operational studies regarding departmental activities; evaluates alternatives, makes recommendations for improvement; and assists with the implementation of procedural, administrative, and/or operational changes after approval
•  Prepares narrative and statistical reports, correspondence, spreadsheets, and graphics
•  Assists in the management of the department by evaluating existing and proposed organization, policies and procedures; consulting with and advising department personnel; making recommendations and directing, reviewing, and evaluating the implementation of changes
•  Directs the maintenance of complete and accurate fiscal, personnel, payroll and related records, and ensures timely completion
•  Participates in the establishment of strategic short-term and long-range program planning
•  Coordinates, monitors, and directs the acquisition, allocation, and use of equipment, supplies, telecommunication systems, and forms, conducts research and develops procedures to improve efficiency and cost effectiveness; and monitors expenditures
•  Conducts studies, evaluates, and prepares reports on departmental and assigned division operations including procedures, systems, space requirements, organizational structure, expenditure of funds and types and effectiveness of equipment
•  Drafts, reviews, and analyzes existing and proposed policies, rules, regulations, legislation, and ordinances affecting unit area, recommends and implements changes as needed
•  Plans, directs, and manages activities to meet department-wide training and development needs
•  Plans, directs, and manages the development and/or coordination of resources for department-wide training and staff development including workshops, college coursework, training programs, and on-the-job training sessions. Evaluates department training needs, designs, and delivers in-service training, evaluates effectiveness
•  Coordinates department participation in countywide training program
•  Ensures effective coordination of assigned activities with other departments, divisions, units, and outside agencies; represents the department head in committee meetings; responds to the more sensitive and difficult complaints and requests for information
•  Interviews, selects, and makes hiring recommendations of assigned staff. Performs related duties as assigned Personnel Option ( in addition to the general duties):
•  Serves as the personnel officer with department-wide responsibility for administering personnel and payroll functions
•  Plans, directs, and manages labor relations activities including handling grievances
•  Confers with employee representatives on matters of salary, labor practices, and working conditions
•  Plans, directs, manages, and performs investigations into a variety of employee and/or consumer complaints, which may include civil rights complaints. Participates in appropriate recruitment and selection programs
•  Performs a variety of recruitment efforts and advises departmental managers and supervisors on selection and placement of employees
•  Prepares forecasts of departmental staff needs and provides advice, direction, and information to department managers and supervisors on a variety of human resource related matters
•  Supervises the maintenance of personnel records, including hires, terminations, promotions, and other personnel data
•  Oversees the process and record keeping for Workers' Compensation claims Fiscal Option ( in addition to the general duties):
•  Serves as the fiscal officer with department-wide responsibility for administering fiscal functions
•  Directs and oversees staff in performing various fiscal analyses, preparation of recommendations relating to the status of various fund balance projections, fiscal transactions . click apply for full job details
Date Posted: 29 March 2025
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