SSOM Web Content Manager

Maywood, Illinois

Loyola University Of Chicago
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Position Details

Position Details
Job Title
CONTENT MANAGER

Position Number

Job Category
University Staff

Job Type
Full-Time

FLSA Status
Exempt

Campus
Maywood-Health Sciences Campus

Department Name
UNIV MARKETING & COMMUNICATION

Location Code
UNIVERSITY MARKETING & COMMUNICATION

Is this split and/or fully grant funded?
No

Duties and Responsibilities
  • Strategic Content Management: In coordination with key stakeholders, implement comprehensive web content strategies that enhance user experience and align with Stritch goals. This includes understanding and communicating user needs, preferences, and behaviors in support of creating a best-in-class digital experience. It also requires gaining a strong understanding of overall Stritch School goals and culture in order to provide guidance and support to its various departments and stakeholders.
  • Collaboration with UX and Technical Teams: As part of UMC Digital, work closely with IT as needed to ensure that web content meets user expectations and seamlessly integrates with overall site design and functionality.
  • Web Content Management: Provide timely, daily support for web contributors, overseeing training, maintenance, and governance to ensure content remains fresh, relevant, and in compliance with brand standards.
  • Data-Driven Content Decisions: Utilize analytics and user feedback to guide content decisions, focusing on optimizing website performance and user engagement.
  • Accessibility Compliance and SEO: Ensure consistent and thorough implementation of SEO and accessibility best practices, meeting WCAG 2.1 AA standards at a minimum.
  • Content Audits and Analysis: Conduct content audits and gap analyses to identify areas for improvement, ensuring web content consistently meets user needs and business objectives.
  • Advocate for Best Practices: Serve as on-site subject matter expert, providing guidance and expertise on web content best practices and standards, staying current with industry trends and advancements.
  • Stakeholder Communication: Regularly communicate with stakeholders to report on web content performance, strategies, and insights, fostering transparency and collaboration.
  • Other duties as assigned.
Minimum Education and/or Work Experience
  • Bachelor's degree in marketing, communications, digital media, advertising, or a related field.
  • A minimum of 3 years' experience in writing/editing communications for all platforms.
Qualifications
  • 5+ years of digital marketing experience; agency, healthcare, or university environment preferred.
  • At least 4 years proven web content management experience, focusing on user experience.
  • Deep understanding of UX principles and how they inform content strategy.
  • Strong analytical skills to interpret web metrics and user feedback.
  • Excellent project management and prioritization skills, with the ability to manage multiple initiatives simultaneously.
  • Strong organization, communication, problem solving, and interpersonal skills
  • Working knowledge of HTML, CSS, and JavaScript
  • Experience working with e-mail campaigns
  • Experience with Adobe Creative Cloud, Microsoft and Google suites, and Slack
  • Ability to stay current with industry trends and best practices in web content and digital marketing.
Certificates/Credentials/Licenses

Computer Skills
  • At least 4 years proven web content management experience, focusing on user experience.
  • Deep understanding of UX principles and how they inform content strategy.
  • Strong analytical skills to interpret web metrics and user feedback.
  • Working knowledge of HTML, CSS, and JavaScript
  • Experience working with e-mail campaigns
  • Experience with Adobe Creative Cloud, Microsoft and Google suites, and Slack

Supervisory Responsibilities
No

Required operation of university owned vehicles
No

Does this position require direct animal or patient contact?
No

Physical Demands
None

Working Conditions
None

Open Date
03/12/2025

Close Date

Position Maximum Salary or Hourly Rate
$70,000/ann

Position Minimum Salary or Hourly Rate
$65,000/ann

Special Instructions to Applicants

About Loyola University Chicago
Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.

Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.

Quick Link for Posting
Date Posted: 15 March 2025
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