Job Description
Your Career The Global Customer Operation Team is responsible for building products that protect data, workloads, and infrastructure for some of the largest enterprise customers in the world. We help our customers in their journey to the public cloud by ensuring they have the best-in-class protection. The public cloud market has been growing at a very rapid rate for the last few years. As more and more enterprises leverage the public cloud, there is an insatiable demand for securing workloads in the public cloud.
Your Impact As you build your career at Palo Alto Networks you will be involved in several projects and initiatives, being an integral part of the team. You will:
- Work with development teams to ensure that applications have scalability and reliability built-in from day one - Agile is second nature to you and you're excited to work in scrum teams and represent the SRE perspective
- Design and enhance software architecture to improve scalability, service reliability, cost, and performance - You've helped create services that are critical to their customers' success
- Deploy automation for provisioning and operating infrastructure at large scale - You are experienced in Infrastructure as Code concepts and have put them into production
- Partner with teams to improve CI/CD processes and technology - Helping teams deliver value early is what you strive for
- Drive the adoption of observability practices and a data-driven mindset - You love metrics, graphs, and gaining a deep understanding of why things happen in a system, helping others gain visibility into the things they build
- Participate in the occasional on-call rotation supporting the infrastructure owned by the SRE team - Finding ways to reduce the time to resolution and improve the reliability of services is key to running a trusted platform
Qualifications: Qualifications
Your Experience - BE/B.tech Engineering or relevant technical degree or equivalent military experience required
- 4+ years of total experience with Unix/Linux experience (shell/tools/kernel/networking/storage)
- 2+ years of working with microservice architectures running on Kubernetes and containers
- Strong sense of architecture and design for fault tolerance, scale-out approaches, and stability - Practiced in the AWS Well-Architected Framework or similar
- Demonstrated experience in building tools and automation in Python or Java for large production environments
- Tools-first mindset - You build tools for yourself and others to increase efficiency and reduce churn
- Experience with Configuration Management and Infrastructure as Code - Terraform, Ansible, Chef, Puppet, etc.
- Experience with public cloud (AWS or GCP highly preferred) at medium to large scale
- Demonstrated experience in designing and building large-scale metrics and monitoring systems is a plus
- Organized, and focused on building, improving, resolving, and delivering
- Exceptional communicator in and across teams, taking the lead
- Contribute to the success of SRE and DevOps
- Develop expertise in new technologies
- Work with developers, researchers, data scientists, and security experts Design, build, and operate reliable, secure Cloud infrastructure
- Ensure that applications are production-ready, scalable, and reliable Develop tools and automation frameworks
- Automate robust deployment of robust services
- Orchestrate end-to-end monitoring and alerting
- Participate in design reviews
Additional Information
The Team Our engineering team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating - challenging how we and the industry think about cybersecurity. Our engineers don't shy away from building products to solve problems no one has pursued before.
We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.
Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.