SR Serivcenow Platform Architect

Irving, Texas

Resource Informatics Group
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JOB TITLE: SR. SERIVCENOW PLATFORM ARCHITECT
Location: - Remote
Duration: -6+ months
Experience: -10+ years

The ServiceNow Platform Architect will support the team with hands-on experience in Architecting, Solutioning, Leading, Code Reviews, Strategy, Roadmap.

Responsibilities

• Maintain sound understanding of enterprise and platform level architecture

• Liaison with business analysts to understand business needs and develop solutions that meet business needs and comply with enterprise and platform level architecture and standards

• Present and evangelize the solution to architecture guilds and management

• Work with business analysts and scrum master to create implementation/development plan for new features/applications/solutions by developing epics and stories

• Participate in Agile ceremonies by leading in all technical aspects, including leading the demos to the Product Owner and all applicable stakeholders

• Evangelize the developed solution to team members and work with team members to breakup stories into tasks and assist in completion of tasks in timely fashion

• Motivating developers, testers and creating a space where they can ask questions and voice their concerns.

• Keep up to date with industry trends and developments

• Delegating tasks and ensuring all daily, sprint and release goals are achieved

• Performs Architecture design and reviews as required, ensuring initiatives are aligned with future state

• Identifies risks, opportunities, compliance issues or other architectural concerns

• Active participation in Agile Scrum sprint planning, artifact creation, sprint testing, regression testing, demonstrations and retrospectives and solution releases

• Develop product teams technical skills through mentoring, coaching, and peer reviews.

Competencies/Skill-Sets required

• Experience in Design and configuration of the FedRAMP ServiceNow instance is a must have requirements.

• Experience in design and implementation of domain separation;


• Experience in integrations, Ebonding and data design.

• Experience in Configuration of ServiceNow TSM (ITSM +CSM).

• Experience in Service Assurance Workflows (TSOM), Configuration of the Out of the Box Service Assurance Workflows (SDWAN) Is a must for this profile;

• Experience in the CSM applications along with ITSM, and ITOM Applications, Specific in Event Management;

• Excellent organizational skills, time management skills, sharp analytical and problem-solving skills;

• Thought leadership and the ability to inspire change in the organization through technology solutions

• A strong interest in agile software development practices and experience delivering deployable software in short sprints.

• Experience in the agile management framework

• Good ability to anticipate issues and formulate remedial actions

• Excellent technical, diagnostic, and troubleshooting skills

• Excellent communication, motivational, and interpersonal skills

• Proven experience working directly to oversee the architecture and development of the entire ServiceNow platform.

Absolute Required Certifications

• ServiceNow Certified Application Developer (CAD)

• Software Asset Management (CIS-SAM)

• IT Service Management (CIS-ITSM)

• Discovery (CIS-Disco)

Date Posted: 14 May 2025
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