Inside the Role The Sr. RIMpro Analyst will be responsible for managing the forecasting and replenishment system - RIMpro - for an assigned portfolio of dealers and distributors. RIMpro is a key driver of the customer experience at our dealerships as the system plans service parts that support customer repairs and retail sales. The analyst will be responsible for all of the day-to-day management of RIMpro for assigned dealers and will ensure the system is set up to attain program KPI's. The analyst will respond to all dealer inquiries and will manage daily system alerts that require action. This is a customer facing role requiring a focus on finding win-wins and an ability to influence dealers on the adoption of best practices.
Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team Position offers a starting salary range of $71,000 - $91,000 USD Pay offered dependent on knowledge, skills, and experience
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTNA - Identify and implement optimal system set up in RIMpro to ensure attainment of program KPI's for assigned dealers through data analysis and running simulations
- Consult with dealers to improve performance measures (e.g. fill rates, inventory turns, compliance)
- Conduct in-person or virtual trainings with assigned dealers and drive adoption of best practices
- Manage day-to-day operational aspects related to forecasting and order replenishment and respond to all dealer inquiries, escalating issues where appropriate
- Manage daily system alerts which require resolution and communication to relevant stakeholders to ensure accurate system processing
- Identify workflow and process improvements to increase team efficiency
- Support continuous improvement projects to drive best-in-class program performance
Knowledge You Should Bring - Bachelor's degree and prefer 2-4 years of relevant experience or 6 years of relevant experience in lieu of degree.
- Ability to influence internal and external stakeholders with a focus on finding win-wins
- Prior experience using data to identify improvement opportunities along with implementing changes
- Ability to manage competing priorities in a fast-paced environment
- Ability to travel up to 10%
Exceptional Candidates Might Have - French fluency
- 0-2 years of experience in supply chain management or inventory management
- Experience working with an ERP
- 0-2 years of customer facing experience
- APICS CPIM or CSCP
Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)-
Portland, OR US. Relocation assistance is not available for this position.
Schedule Type: Hybrid (4 days per week in-office / 1 day remote). This schedule builds our culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
Additional Information - This position is not open for Visa sponsorship or to existing Visa holders
- Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
- Final candidate must successfully complete a criminal background check
- Final candidate may be required to successfully complete a pre-employment drug screen
- Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
- EEO/Minorities/Females/Disabled/Veterans
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at or toll free . For TTY/TDD enabled call or toll free .