Sr Remedy Engineer

Colorado Springs, Colorado

Apollo ITS
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Title: Sr. Remedy Engineer
Type: Contract with the right to hire (will be long-term extensions, may want to convert down the road)
Location: Denver, CO - Hybrid (DTC - Denver Tech Center)
  • Address: 6360 S. Fiddlers Green Circle, Greenwood Village, CO 80111
  • 3 days a week onsite.
Requirements:
Must Haves:
  • Understands Remedy dev/architecture at the senior level. Needs to have a developer mindset
  • Linux, Oracle, RDBMS, TCP networks - understands how systems work
  • Solid with Java, Docker, Kubernetes, etc. - buzzwords he'd be looking for on a resume Nice to Haves:
  • Strong system background, someone who was a systems engineer, software engineer, devops person
  • Agile/SAFe
About the Position:
Team: NetOps (Network Operations)
Ideal candidate:
  • Knows Remedy development or Remedy architecture. Need to know remedy and how it works with everything.
  • Senior level - 10 YOE
  • Linux, Oracle, RDBMS, TCP networks
  • Needs a solid person in Java, Docker, Kubernetes, etc. - buzzwords he'd be looking for on a resume
  • Strong system background, someone who was a systems engineer, software engineer, devops person
  • Understands how systems work.
  • Work in Safe Agile program. Not everyone would look at it as Agile but it is important
  • Working in Sprints. Regular deliveries.
  • This person will need to be an experienced contributor. If someone comes in as an architect expecting to lead the team, they will be frustrated.
  • They already have leaders on the team who have been working there for years - need someone who can provide extra hands to support the team with the workload.
Background on Team, Responsibilities, & Enviro
  • His team supports remedy application - team does changes or supports the app
  • Overall team is BMC remedy app dev & support
  • 140 servers they're running
  • Hosted on internal cloud, not public
  • Work with customer ops to better inform customers for outages in network; Limit calls for call centers
  • Anticipate projects - funded by other orgs
  • Remedy - still the primary scope of responsibilities
  • Also picked up regulatory compliance strategy. A couple work streams related to that
  • Prioritizing Automation opportunities they're pursuing
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Date Posted: 14 May 2025
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