The CSC ServiceWorks Story:
We're the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals' benefit from work that's steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.
Overview:
Position Summary:
The Sr. Product Manager for Data & Governance will play a critical role in defining and executing the data governance
strategy for the organization. This individual will be responsible for leading the development and implementation of
policies, processes, and tools to ensure the quality, integrity, and security of data across all business units.
Key Job Responsibilities:
Governance:
The Data & Governance Sr. Product Manager will be responsible for data governance across the CSC
Serviceworks Data Platform, including data stored in datalake and other data modalities
They will shape the data governance strategy for CSC Serviceworks, and own the roadmap for data governance
features with the platform
In this role, they will work closely with other cross functional teams to define governance requirements, and
with engineering and data science to develop product features and capabilities that address specific data
governance challenges
Define product requirements, use cases, and success metrics for data governance solutions
Oversee the implementation and integration of data governance solutions with existing systems and processes
Contribute to the development and implementation of data governance policies, standards, and procedures
while staying abreast of industry trends and regulatory changes impacting data governance
Data Products
Define and develop the strategy for data-driven products and services, focusing on delivering actionable
insights, automating processes, and enhancing decision-making for customers
Collaborate with data engineering and data science teams to design, develop, and launch data-driven
features and services such as analytics dashboards, predictive insights, benchmarking, and reporting tools
Define key performance indicators (KPIs) for data products, tracking and analyzing product performance,
usage, and customer satisfaction
Act as the bridge between technical teams (data scientists, engineers, data analysts) and business teams
(marketing, sales, customer success), translating complex data concepts into business value
Communicate the vision, roadmap, and progress of data products clearly to leadership and other key
stakeholders
Benefits & Perks:
- Work Life Balance.
- 75% Employer Contribution to Medical, Dental, and Vision insurance
- Health Savings Account with Employer Contribution
- Year-round Work & Paid Training
- Company Paid Life, Short-term, and Long-term Disability Insurance
- 401k with generous Company Match
- Paid Time Off (PTO) & Holiday Pay
- Flexible Spending & Health Savings Account
- Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more.
- Education Reimbursement Program
- Paid employee Referral program
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
What we're looking for:
Required Education & Experience:
Bachelor's degree in Computer Science, Data Science, Business, or a related field and 6+ years of relevant
experience
Master's degree preferred
Required Knowledge, Skills, and Abilities:
Experience developing products in the data governance space, with a deep understanding of data cataloging, data
quality and data lineage principles, frameworks and technologies
Experience of product management experience, with a focus on data products, analytics platforms, or data-driven
solutions and tools like Unity, Purview etc.
Experience working with APIs, data integration, and cloud-based data platforms (Databricks, SQL, etc.)
Experience driving successful implementation and delivery of initiatives that span multiple development teams in
an agile environment
Understanding of best practices in accessibility, and enterprise security & privacy considerations
Build and maintain strong relationships with key stakeholders across the organization
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.