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1. Expert working knowledge to troubleshoot and setup complex Layer 2/3 physical and virtual LAN/WAN/Campus/Datacenter networks
2. Work with other Network Support Team members across WAN groups in problem resolution.
3. Support on-call level III escalation support incidents as required
4. Provide level III escalation support to the Network Analyst positions.
5. Administrator DHCP, VLAN, and static IP addresses.
6. Contributes significantly to the support and the success of the organization by providing the technical expertise and ability to determine, deliver and maintain appropriately functional and scalable technologies and platforms necessary to support the organization's growth and development
7. Work with the Help Desk to coordinate any required network downtime.
8. Expert working knowledge of WLAN technologies
9. Attend and participate in the weekly Network Support Team meetings and provide monthly usage reports.
10. Any other duties as assigned.
Date Posted: 12 March 2025
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