Sr Netsuite Administrator

The Role

The Senior NetSuite Administrator will lead the Order Management Systems team, driving the strategic direction, maintenance, and enhancement of our NetSuite ERP system. This role is responsible for ensuring seamless integration of NetSuite with business processes, optimizing order management workflows, and mentoring junior administrators. The ideal candidate will have deep expertise in NetSuite, strong leadership capabilities, and a proactive approach to system improvements. This is a full-time (40 hr/wk), exempt, remote position, requiring work during EST hours. The compensation range for this role is $110,000 - $120,000 USD/year.

Responsibilities
•  Lead the Order Management Systems team, providing mentorship, professional development, and strategic direction.
•  Collaborate with stakeholders to optimize order management workflows, ensuring efficiency, scalability, and automation.
•  Develop and maintain a roadmap for system enhancements aligned with business goals.
•  Oversee NetSuite configuration, customization, and integrations to support business functions like fulfillment, revenue recognition, compliance, and more.
•  Partner with Finance, E-Commerce, Retail, Customer Care, Supply Chain, and IT teams to ensure accurate and efficient order processing.
•  Provide advanced NetSuite support, troubleshooting complex issues and driving continuous improvement
•  Implement and enforce security policies, role-based access, and data governance best practices, while developing and maintaining comprehensive documentation for system configurations, processes, and enhancements.
•  Maintain comprehensive documentation and conduct end user training to enhance system adoption and effectiveness.
•  Stay updated on NetSuite updates, trends, and best practices.
•  Support other ERP-related initiatives, integrations, and responsibilities as needed.
•  Other tasks as assigned.
•  Some travel ( Qualifications
•  3-5 years of experience as a NetSuite Administrator, with a focus on order management and fulfillment.
•  NetSuite Administrator Certification or equivalent experience required.
•  Experience leading a team or mentoring junior administrators strongly preferred.
•  Advanced knowledge of NetSuite modules, including Order Management, Finance, SuiteCommerce, Sales, Purchasing, and Inventory.
•  Strong background in NetSuite customization, SuiteFlow, SuiteScript, and SuiteAnalytics.
•  Experience with eCommerce, inventory management, and third-party integrations in NetSuite.
•  Familiarity with Celigo, ShipHero, or Pipe17 a plus.
•  Proven ability to manage complex projects, analyze business processes, and implement scalable solutions in a fast-paced environment.
•  Strong problem-solving skills with a proactive, analytical, solution-oriented mindset.
•  Excellent communication and collaboration skills to engage with cross-functional teams.
•  Experience in process development, SOP documentation, and change management. Physical Requirements
•  Must be able to exert up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
•  This role involves sitting most of the time, but may also involve moving for brief periods of time. Benefits Summary
•  Competitive compensation, commensurate with experience.
•  Sick time.
•  Paid company holidays.
•  Flexible vacation.
•  Medical, vision, and dental (USA).
•  Flexible Spending Account - FSA (USA).
•  Company matched (4%) 401k (USA).
•  Employee and immediate-family discount on all products (upon 60 & 90 days of employment).
The Culture at MaryRuth's

We are a fast-growing startup with a small, unified team that has a lot of fun and a big drive to change the world through our products. We are primarily an E-commerce, health-conscious company with a focus on creating vegan and organic vitamins and supplements for everyone.

We believe our work benefits from the diverse perspectives of our employees. As such, MaryRuth's celebrates inclusion and is committed to equal opportunity employment.

MaryRuth's is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, hair texture and hairstyles, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.