Your Role
The Senior Manager of the TA Operations team reports directly to the Director of TA and is a close partner to the TA Leadership team. This role serves as the business owner champion for the talent enablement strategy, developing automated solutions across cross-functional stakeholders, and working to integrate them seamlessly into recruitment workflows and systems. The Senior Manager of Talent Operations is responsible for identifying the root causes of issues, proactively seeking ways to enhance operational efficiency, defining requirements, and building new capabilities and workflows that elevate the TA function to its highest and best performance as a function.
The Senior Manager's business imperative is to proactively manage risk, ensure compliance and drive continuous improvement through all layers of the recruiting function. It requires daily engagement with TA leaders and recruiters to identify potential issues early, devise and implement mitigation strategies promptly. This role is the primary accountable for the annual management of all operational compliance and audit activities necessary to meet state and federal labor and employment regulations.
A successful candidate will consistently strive to optimize the utilization of processes, tools, and technology within the function, and introduce innovative ideas to stakeholders to streamline work processes. They will be adept at leading without authority to implement solutions and support their customers with appropriate training and change management strategies to assure sustainable understanding and adoption across TA and all stakeholders.
Your Work
In this role, you will:
- Oversee the health and continued growth of all talent enablement capabilities including TA effectiveness, audit, compliance, systems automation and integration
- Directly manage a team of experienced coordinators responsible for the candidate throughout the interview, hiring and onboarding process.
- Early identification of impacts, requirements and risks associated with external changes such as federal/state mandates and company policy
- Effectively lead and mobilize project/program initiatives and stakeholders onto the path to deliver planful execution while successfully managing and providing support across multiple workstreams
- Solve for process inefficiencies and converge fragmented tools and processes to improve the experience for stakeholders (TA Advisors, hiring leaders and candidates)
- Leverage subject matter expertise of TA recruiting processes and workflows in Oracle Recruiting Cloud to drive incremental value from the implementation and future enhancements
- Reduce risk exposure by building audits aligned with TA processes, identifying gaps, developing the corrective measures and partnering with TA leadership to implement and train TA Advisors
- Assess and identify opportunities to drive efficiencies in the TA practice based on hiring leader/candidate survey results, data analysis and insights
- Drive real-time, interactive learning, deeply embedded within the TA operating model to drive effective change management and adoption within the function.
- Evolve and manage the TA portfolio of third-party partners to ensure return on investment of all product and service benefits and capabilities through high utilization and adoption
Your Knowledge and Experience
- Requires a bachelor's degree, preferred in a business discipline or equivalent experience,
- Requires at least 10 years of prior relevant experience, including 4 years of management experience
- Requires 6-8 years of demonstrated leadership and management building and delivering 'from the ground up' solutions that create a forward looking 'value path' for the hiring or employment lifecycle
- Requires proven track record of driving recruiting or HR/people related business process improvements, automated and integrated solutions and program delivery at a business functional level (Talent, Recruiting or HR) through cross-functional partnerships
- Requires prior working experience Oracle Recruiting Cloud or a cloud-based applicant tracking system equivalent and building and implementing integrated solutions that interface with Oracle Recruiting Cloud or equivalent
- Requires advanced proficiency to identify and connect disparate sources of data, analyze gaps for opportunities and make recommendations for solutions that streamline recruiting across the hiring lifecycle