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Job Description: Company Description: McDonaldu2019s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonaldu2019s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonaldu2019s Global Technology is here to power tomorrowu2019s feel-good moments. Thatu2019s why youu2019ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, weu2019re digitizing the Golden Arches. Combine that with our unparalleled global scale, and weu2019re reshaping all areas of the business, industry and every community that is home to a McDonaldu2019s restaurant. We face complex tech challenges every day. But thatu2019s where our diverse and talented teams come in. Theyu2019re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonaldu2019s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview The Sr. Manager, US Market Technology Communications will be responsible for leading all aspects of US technology deployment communications as well as our internal US Market Tech communications strategy. This role requires a resilient and adaptable leader who will partner with key vendors and internal McDonaldu2019s teams to provide our 13,600 U.S. Restaurants a seamless deployment and activation experience. This role involves improving processes, crafting effective communications, encouraging support from collaborators, and ensuring organizational alignment. They will serve as an influencer and persuader, bridging the gap between technical teams, business leaders, and owner/operators to drive successful outcomes. This individual will also be an experienced people leader, passionate about growing the next generation of great communicators. Accountabilities and Responsibilities: Leadership & Vision Alignment + Provide strategic direction for communication efforts, ensuring alignment with McDonaldu2019s vision and long-term goals. + Lead with resilience and emotional intelligence, maintaining focus and encouraging confidence in fast paced environments. + Serve as a trusted advisor to senior leaders, providing insights and strategies to achieve ground-breaking objectives. Communication & Stakeholder Engagement + Develop and implement detailed communication strategies to promote alignment and support among internal and external collaborators, such as owner/operators. + Develop compelling narratives, messaging, and storytelling that reinforce the
Date Posted: 22 May 2025
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