About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role As a Senior Lead Software Engineer, you will provide technical direction in the creation, delivery, and integration of multiple and moderately complex software solutions. You will translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Your role will involve establishing the current and future use of practices, metrics, and methodologies to determine current and future solutions. You will explore and evaluate new and approved technologies, consulting on the application of these technologies to develop solutions. Ensuring the process of creation and delivery of design and solution in accordance with the architectural direction is a key responsibility.
You will be responsible for the design and architecture solutions for Zuora implementations. This includes maintaining and optimizing configurations for Zuora Billing, Subscription Management, and Payments, as well as developing new functionalities for Zuora implementations. Collaboration with cross-functional teams to ensure seamless integration and delivery of Zuora solutions is essential.
You must be a US Citizen or Permanent Resident/Green Card for consideration for this position. Location This is a Work From Home position available from any US-based location.
The Main Responsibilities - Responsible for design and architecture solutions for Zuora implementations.
- Assist with the ongoing maintenance and optimization of Zuora configurations, including billing and finance settings.
- Develop and support enhancements and new functionality for Zuora Billing, Subscription Management, and Payments.
- Work with Product Development, Scrum Masters, QA Analysts, Product Owners, and other cross-functional resources to define and deliver business-impacting projects.
- Capable of working independently, as well as with team members on different teams and in different locations.
- Perform code reviews with other team members in a reviewer capacity.
- Provide technical mentoring and guidance to less experienced team members.
- Develop and support enhancements and new functionality to automate deployments in a Zuora environment.
- Work closely with other engineering team members to ensure Zuora configurations are fully optimized and transparent.
- Continually work towards making improvements in the release process and facilitate migration to a Continuous Deployment/Continuous Integration approach.
- Provide technical expertise and troubleshooting as needed to support production issues.
- Assist and in some cases be responsible for the design and architecture of projects and features.
- Be willing to support deployments outside of work hours and participate in an on-call rotation.
- Actively participate in all relevant agile ceremonies for each project iteration.
What We Look For in a Candidate - Zuora software and workflow management experience. Zuora certification preferred, but not required.
- Billing and Finance expertise ideally with 10+ years of experience.
- Expert in Zuora Billing, Subscription Management, Payments, Integration, Billing/Finance configuration with 5+ years of Zuora Billing experience.
- 5+ years experience in implementations of Zuora Quote to Cash, CPQ, and Billing.
- Zuora Subject Matter Expert on Subscription Business Model and Consumption Subscription Billing.
- Rich experience integrating Zuora with other systems such as Salesforce, SAP, and Avalara.
- Experience with banks (JPM, BOA) and payment gateways.
Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Requisition : 338009
Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline 05/20/2025