Title: Sr. Infrastructure Engineer
Location: Miami, US
Reporting: Sr. Manager IT Network & Infrastructure Services
IT Systems Engineer with proven experience in implementing and optimizing systems/infrastructure, technical support and troubleshooting, scripting and automation, and security mindset, to ensure performance and seamless functionality.
Responsibilities
- Work collaboratively with multiple teams to manage and monitor all installed systems and infrastructure.
- Securely implement and support identity access and infrastructure projects.
- Proactively ensure high levels of systems and infrastructure availability.
- Monitor and test network performance for potential bottlenecks and identify possible solutions.
- Maintain security, backup, and redundancy strategies.
- Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
- Provide L2/3 escalation support.
- Liaise with vendors and other IT personnel for problem resolution.
- Deploy and support integrations, domain trust configuration, agents' deployments, etc., that can facilitate connectivity between SSO, directory, and provisioning tools.
- Create and maintain comprehensive infrastructure diagrams, and create processes, SOPs, and other technical documentation.
- Lead assigned projects and implement automation wherever possible.
- Provide technical leadership and training to engineers on the team.
Skills
- Experience in leading enterprise deployments of Microsoft technologies including Azure, O365, Active Directory, domain resolution, etc.
- Experience architecting, designing, and implementing Disaster Recovery solutions across a multi-site/hybrid environment.
- Expert in technology infrastructure, integration, and cybersecurity systems design, deployment, and testing.
- Extensive knowledge and experience in applying technology infrastructure and cybersecurity concepts, cybersecurity architecture and engineering principles, and security of networks, systems, applications, and data.
- SME in Windows server solutions, including OS installation, domain configuration, and AD architecture (GPO, AD schema, certificate-based authentication, PKI, etc.).
- Experience with VMware, Hyper-V, KVM, or similar solutions.
- Strong networking knowledge (OSI network layers, TCP/IP).
- Experience with email systems and security protocols (SMTP, DMARC, DKIM, SPF).
- Familiarity with other email security solutions and cybersecurity frameworks.
Communications/Leadership
- Excellent communication - oral, written, and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to develop effective and cooperative working relationships across multiple areas.
- Ability to lead network projects, mentor junior staff, and collaborate with cross-functional teams.
Education/Technology
- Bachelor's degree in Computer Science, Management Information Systems, or a related field.
- CompTIA A+ or other IT-related certifications desired.
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