Role: Sr Cyber Security Engineer.
Location: Charlotte, NC (onsite 3 days a week is a must in Hybris ) long-term contract. Locals only YOE: 10 + years What you will do: - Serve as escalation point for anything related to our Virtual Desktop ecosystem and drive day to day administration and management.
- Provide ongoing senior level guidance and support for cloud technologies.
- Create and proactively maintain accurate documentation.
- Automate typical daily provisioning and decommissioning Virtual Desktops, incidents, requests, and problem management in our ticketing system.
- Proactively ensure the highest levels of reliability in our Virtual Desktop environment.
- Contribute to maintain our Cloud Operations KPIs and SLAs related to Virtual Desktops.
- Troubleshooting and analysis of system issues.
- Implement hygiene processes to enhance our teammate experience with Virtual Desktops.
- Contribute to capacity planning related forecasting and trending of our Virtual desktop environment.
- Mentoring other Engineers as needed.
- Other Tasks assigned by Management.
Who you are: - 5+ years of experience within Azure Virtual Desktops
- Bachelor's degree or equivalent experience in Computer Science or related field
- System expertise in multiple technologies Cloud, Windows, Linux, VMWare, etc.
- Analytic, problem solving and technical skills
- Expertise in Automation, scripting, or coding
- MS Office 365 experience
- Active Directory/Azure AD
Nice to haves: - University Degree or equivalent experience and minimum 5 years of prior relevant experience
- Experience with cloud services, SaaS, IaaS.
- Experience with Enterprise level support.
- Work results can influence short- and long-term tactical decisions and contribute to long term strategies and results.
- Sets day-to-day objectives and delivers job responsibilities that impact areas that are directly linked to own team as well as other related teams.