Sr Business Analyst

Charleston, West Virginia

EBSCO Information Services
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EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

As a Sr Business Analyst, you will play a critical role in analyzing various types of organizational data and workflows to enhance and support the Publisher Relations team. You will evaluate potential operational changes, design new approaches and methodologies, and develop innovative strategies to solve complex problems. Your work will involve developing and maintaining low-code tools such as DocuSign, AppSheet and Salesforce; applying statistical and business analysis skills to manage, manipulate and interpret high-volume data from diverse sources; as well as measuring and facilitating contract compliance and risk tracking.

This remote position is U.S.-based only (excluding U.S. territories).

What You'll Do
  • Design, develop, implement, and maintain low-code tools such as Salesforce, DocuSign, and AppSheet to facilitate Publisher Relations workflows.
  • Analyze organizational data to recommend solutions to new and complex problems.
  • Apply and integrate statistical, mathematical, predictive modeling, and business analysis skills to manage, manipulate and interpret complex high-volume data from various sources.
  • Communicate complex data concepts and findings in a clear and concise manner to stakeholders at all levels of the organization, ensuring that insights are easily understood and actionable.
Your Team

You will be welcomed as a member of the Content Strategy Services team, a team of three people, as well as a member of the overall Publisher Relations team. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as an Senior Business Systems Analyst and your development and career growth at EIS.

About You
  • At least 5 years of experience in data analysis, business intelligence, or related role.
  • Proficient in SQL and Excel, and familiar with other data analysis tools such as Python, Tableau, Power BI, etc.
  • Proficient in low-code tools such as AppSheet, PowerApps, DocuSign, or Salesforce.
What Sets You Apart
  • Strong analytical, problem-solving, and critical thinking skills.
  • Ability to communicate complex data concepts and findings in a clear and concise manner.
  • Ability to work independently and collaboratively in a fast-paced and dynamic environment.
  • Attention to detail and quality, and commitment to continuous improvement.
Pay Range

USD $86,155.00 - USD $123,075.00 /Yr.

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.

EBSCO provides a generous benefits program including:

-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts

-Retirement Savings Plan

-Paid Parental Leave

-Holidays and Paid Time Off (PTO)

-Mentoring program

And much more. Check it out here:

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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Location US-Remote

ID

Category Publisher Relations

Position Type Full-Time Regular

Remote Yes

Date Posted: 14 May 2025
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