Description The Support Technician will install, troubleshoot, maintain, and repair PC's, RF Guns, Software and related devices. The candidate must be professional, analytical, supportive, and a team player with a solid understanding of PC hardware, software, and networking.
RequirementsRequirements: - 1 or more years' experience in technical support roles
- Understanding of networking technology to support WAN/LAN/WLAN environments and knowledge of cable, Fiber, T1 and wireless internet connectivity
- Ability to configure and administer Windows based workstations (Win 10 thru Win 11)
- Advanced computer skills with high proficiency in Microsoft products and ability to grasp new systems quickly
Qualifications and Skills - Troubleshooting skills and diagnostic skills used in diagnosing network, operating system software and hardware related issues
- Ability to prioritize tasks, meet tight deadlines and handle responsibilities in a professional manner
- People oriented, able to provide clear, professional communication
- Required to walk, stand, sit, push, pull, reach overhead, climb and bend to the floor. Ability to exert 20 to 50 pounds of force constantly to move objects.
- Must be able to work after hours and periodic holidays as needed.
- Employees must have ability to work on his/her own with no direct, constant supervision. Must be comfortable performing the essential job functions and feel comfortable being held accountable for their completion. The employee must be self-motivating and willing to take control.
- There will be travel to the stores for new openings, remodel setups and some support.