Specialist

What you'll need to succeed as a Customs Specialist at XPOMinimum qualifications:
•   1 year of related work experience
•   Strong computer and typing skills
•   Experience with Microsoft Office
•   Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:
•   2 years of office experience dealing with corporate customers, or inbound/outbound call center experience
•   Bilingual in English and Spanish
•   Cross-border and customs brokerage experience
•   Working knowledge of the transportation industry
•   Strong problem-solving and investigative skills to bring issues to resolution
•   Excellent written and verbal communication skills
•   Pleasant and professional phone etiquette
•   Able to multitask, prioritize workload and remain highly organized About the Customs Specialist jobPay, benefits and more:
•   Pay starts at $19.00
•   3rd Shift, 7:00PM-3:30AM
•   Full health insurance benefits available on day one
•   Life and disability insurance
•   Earn up to 13 days PTO over your first year
•   9 paid company holidays
•   401(k) option with company match
•   Education assistance What you'll do on a typical day:
•   Assist internal and external customers with inquiries relative to international shipping, customs requirements, shipment tracing, billing and invoicing questions and requests for information
•   Communicate with customs brokers and customers to ensure clearance of shipments to prevent unnecessary delays at the borders
•   Recognize and resolve documentation errors
•   Assist drivers with shipment and trip information relative to crossing the border
•   Process shipments and trips to ensure on-time service to our customers and seamless border crossings for our drivers
•   Maintain accurate shipment history and audit integrity About XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.