Overview of the Role:
The Community Manager's role is responsible for leading Spark Baltimore's leasing initiatives, cultivating ecosystem
outreach, and managing membership strategy for the location. This role also leads efforts to establish a positive and
engaging coworking community culture for members, guests and partners. This role is the first point of contact with
Spark visitors and members, and is responsible for maintaining a positive work environment. The Community
Manager serves as liaison for Spark Coworking's National Director and is onsite on a full-time basis. This role "keeps an ear to the ground" with the Spark community and stays abreast of member resource and/or networking needs. This role leads efforts to build external partnerships with corporate and community organizations and also takes an active role in curating and organizing onsite events, member programing and marketing for the community. Must have a strong interest in startup culture and is currently established within the Maryland startup ecosystem, to be a bridge and facilitate connections for community members.
Responsibilities:
• Leads leasing strategy and maintains membership goals for community
• Develops internal marketing materials and communications for staff and members
• Provides leadership support during private and community events held on-site
• Responsible for updating and supporting Marketing and Social Media initiatives
• Develops community programming and promotes onsite events via social media platforms
• Responsible for financial reports, maintaining vendor invoices and processing billing
• Manages opening and closing procedures of the workspace: Setting up coffee and water stations, stocking and making sure common areas are clean and ready for members
• Responds to inquiries from members, provide information in a prompt and professional manner
• Responds to membership prospects requests and provides workspace tours
• Responsible for taking inventory of supplies and contacting vendors
• Attends business & tech industry events and network with prospects & partners
• Provides training insight and support to associate support staff
Qualifications:
•Bachelor's Degree or equivalent or an equivalent combination of education and experience.
Job requires ability to perform the following:
• Strong ability to provide attention to detail
• Strong communication skills and ability to interact with members and guests in a professional manner
• Carrying or lifting items weighing up to 25 pounds
• Use a keyboard to generate log of client requests/inquiries, mostly while sitting
• Must be able to safely move about the venue and/or assigned work area
• Computer skills including Google Drive, MS Word and Excel
• Reading and writing abilities are utilized often when performing front desk functions
• May be required to work nights, weekends, and/or holidays
Compensation: The compensation range for this position is 70,000 - 75,000 annually. Eligible employees are entitled to a
comprehensive benefits package following the required eligibility period, which includes:
- Health, dental, and vision insurance
- Personal and vacation time
- 401(k) plan with employer match
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.