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Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING. The primary Qualifications and Requirements of this role include, but are not limited to:
Provide excellent customer service to members/guests
Sell memberships, retail products and gift cards
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper front desk protocols including cash management
Promote health/wellness benefits of massage therapy and facials
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
What's in it for you?
Hourly wage plus commissions and bonuses on membership, product and gift card sales
Flexible schedules
Professional and safe work environment
Matching 401K investment benefit program after 90 days employment
Employee discounts
Employee rewards program/employee referral bonus
Contests
Job Requirements:
Knowledge of Zenoti and Microsoft Office applications, and basic accounting principles.
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
Flexibility to work nights and weekends
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Date Posted: 20 November 2024
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