The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB: Asa Spa Receptionist, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to providing delightful check-in experiences for guests, and maintain impeccable cleanliness levels will set the stage for the memories that guests can carry with them well past their stay with us.By delivering top-notch guest experiences, you play a crucial role in elevating the overall guest experience.
THE STARTING RATE:$15 Hourly
THE SCHEDULE: On Call
Hours of Operation
Mon - Sun: 7:00 am to 6:00 pm
MGM Grand Spa & Salon
THE DAY-TO-DAY: - Ensure that the Receptionist area is clean and presentable for all incoming guests
- Provide individualized experiences by engaging with guests and personalizing recommendations to promote services, enhancements, upgrades and retail products
- Assist guests in the booking of spa services, and use of sauna, steam, whirlpools, and other spa amenities
- Create exceptional customer service by greeting guests, managing multi-line calls and emails in a timely manner, assisting guests with questions, ensuring professional and courteous behavior
- Manage cash bank daily, retain knowledge of spa/salon software system
- Maintain knowledge and adherence to all departmental policies and procedures including safety and sanitation policies
- Inform management of all guest issues, needed supplies or equipment related issues
THE IDEAL CANDIDATE: - Must be a minimum of 18 years of age
- Currently holds or is able to obtain a Food Handler's Card
- Has prior work experience in a Spa & Salon, or retail setting
- Has a flexible schedule and ability to work various shiftspossibly includingweekends and holidays
THE PERKS & BENEFITS: - Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off-shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:Are you ready to
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