Spa Reception

Yountville, California

Remington
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Hourly Pay Rate: $20.00 This is a temporary position

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner

• Maintain regular attendance in compliance with Remington standards, as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working

• Comply at all times with Remington standards and regulations to encourage safe and efficient hotel operations

• Maintain a warm and friendly demeanor at all times

• Must at all times be attentive, friendly, helpful and courteous to all guests, managers, and fellow employees

• Greet and welcome all guests and members

• Check guests and members in and out: administer keys to locker areas

• Process transactions for all events, guest fees, membership fees, dues, etc.

• Handle all administrative functions of the spa including use of Spa software, maintaining inventory of supplies, answering telephones, make appointments, and answer questions.

• Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e. treatments, equipment and products)

• Must be able to assist guests in the retail area

• Arrange for all spa appointments for a la carte services/activities and packages

• Must monitor appointments and ensure proper staffing to maintain sense of order and efficiency

• Assist guests and members with spa prescriptions

• Ensure facility is prepared for proper opening and closing each day

• Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order

Must be able to convey information and ideas clearly

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high pressure situations

• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

• Must maintain composure and objectivity under pressure

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests

• Must be able to work with and understand financial information and data, and basic arithmetic functions.

Hourly Pay Rate: $20.00 This is a temporary position

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner

• Maintain regular attendance in compliance with Remington standards, as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working

• Comply at all times with Remington standards and regulations to encourage safe and efficient hotel operations

• Maintain a warm and friendly demeanor at all times

• Must at all times be attentive, friendly, helpful and courteous to all guests, managers, and fellow employees

• Greet and welcome all guests and members

• Check guests and members in and out: administer keys to locker areas

• Process transactions for all events, guest fees, membership fees, dues, etc.

• Handle all administrative functions of the spa including use of Spa software, maintaining inventory of supplies, answering telephones, make appointments, and answer questions.

• Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e. treatments, equipment and products)

• Must be able to assist guests in the retail area

• Arrange for all spa appointments for a la carte services/activities and packages

• Must monitor appointments and ensure proper staffing to maintain sense of order and efficiency

• Assist guests and members with spa prescriptions

• Ensure facility is prepared for proper opening and closing each day

• Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order

Must be able to convey information and ideas clearly

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high pressure situations

• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

• Must maintain composure and objectivity under pressure

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests

• Must be able to work with and understand financial information and data, and basic arithmetic functions.
Date Posted: 07 April 2025
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