Spa Experience Assistant

Join us for this incredible opportunity to be part of our team as a Spa Experience Assistant at Miraval Austin Resort and Spa located in Austin, TX. Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by World Spa Awards.

More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality.

The Spa Experience Assistant plays a vital role in supporting the day-to-day operations of the spa by ensuring public spaces, back-of-house support zones and treatment areas are clean, well-stocked, and guest-ready at all times. This position bridges the support between the Spa Concierge Team and Service Providers, ensuring seamless flow and exceptional guest experience. Key responsibilities include organizing and distributing laundry, preparing service product baskets, and maintaining the cleanliness and ambiance of guest-facing areas such as the Quiet Lounge and spa pool deck, all with a strong focus on hospitality and attention to detail.

Prepare treatment room product baskets per service protocols.

Support service providers with treatment room resets, restocks, and product preparation between appointments as needed.

Maintain tidiness and guest-readiness of public spa areas including the Quiet Lounge, spa pool, and hallway restrooms.

Ensure all spa linens and towels are neatly folded and stored; restock clean laundry as needed throughout the spa.

Maintain organization and cleanliness in all back-of-house areas including storage closets, prep rooms, and laundry zones (excluding washing/drying duties).

Support the Spa Concierge Team by maintaining locker room guest linens (robes, sandals, towels) in a timely and efficient manner.

Monitor and restock supplies and amenities, ensuring treatment and guest areas remain fully equipped.

Adhere to all health, hygiene, and safety protocols to maintain a pristine spa environment.

Assist with occasional cross-department tasks to ensure smooth operation and guest satisfaction.

We offer excellent benefits:

iAm Days to spend a paid 8 hours experiencing Miraval, twice per year
Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth
Discounted and Complimentary Hyatt Hotel nights
Medical, Prescription, Dental and Vision Insurance on 30 th day of employment
401K with company match
Generous Paid Time Off program
Paid Family Bonding Time and Adoption Assistance
Complimentary daily colleague meals
Employee Stock Purchase Plan
Access to resort facilities including spa services, programs, hiking trails and fitness center

Exact benefit package is contingent on status