Spa Customer Servicewellness Associate

Spring, Texas

G&M DIVERSIFIED EQUITY HOLDINGS
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Benefits:

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job Title: Wellness Sales Associate

Type of Position: Part-Time $15/hr.

The Wellness Sales Associate position is responsible for membership sales, customer service, and maintenance

of a clean studio environment. This person is reliable, exhibits a strong moral fiber, and possesses a positive attitude and

solid work ethic.

Primary Responsibilities:

The Wellness Sales Associate is an ambassador in the community for beem Light Sauna and seeks to grow

the brand through membership sales and other programs that drive revenue

Understand and speak to the science, technology, and benefits of Infrared sauna, chromotherapy, Red Light

therapy and the value of having a beem Light Sauna Membership

Responsible for greeting members and ensuring everything about their visit is outstanding

Host studio events and community outreach programs

Compliance and adherence to the beem Business Policies for daily site operations

Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, events

and brand recognition

Model our mission, vision, and values leading by example

Have extensive knowledge of and promote products and services, selling packages/memberships and sharing

of promotional opportunities

Responsible for all lead management tasks required during shift

Light cleaning and sauna 'refresh' between appointments

Ensure that all front desk systems are followed such as proper member check-in, telephone inquiries (general

and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change

requests, new membership agreements, etc.

Provide consistent, top-notch service and maintain the highest level of customer service in person and through

external communication cycles and automated marketing systems

Responsible for ensuring that the facility, suites, and rooms are clean, maintained, and operationally sound

Genuine desire to help people to ensure members' experiences are above and beyond therefore members will

refer others and be brand loyal

Attend all staff meetings to stay abreast of company news and to share new or pertinent information, offer

suggestions or ideas for promotions, management, and organization of the studio

Follow all company policies and procedures

Project a favorable image of the company to promote its objectives and to foster and enhance public recognition

Other projects and responsibilities may be added at the owner's discretion, including administrative duties

Date Posted: 22 April 2025
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